<h3>Job Description</h3>
Job Description Responsibilities:
<ul>
<li>Troubleshoot network issues.</li>
<li>Provide helpdesk support to clients.</li>
<li>Work proactively to improve clients' technology.</li>
<li>Deploying and setting up servers, networks, firewalls, switches, wireless networks, etc.</li>
<li>Answer chat and phone communications for client requests.</li>
<li>Complete ticketed support items in a timely fashion.</li>
<li>Provide support to junior-level admins</li>
</ul>
 Skills: 
<ul>
<li>Must be self-motivated, responsive and have a sense of urgency.</li>
<li>Must be an excellent communicator.</li>
<li>Experience with Switches, router and Firewall (Fortinet)</li>
<li>Networking</li>
<li>Experience deploying and setting up servers, networks, firewalls, switches, wireless, etc.</li>
<li>365</li>
<li>Troubleshooting</li>
<li>Ability to manage multiples tasks and deadlines on a tight schedule.</li>
</ul>
 Additional information:
<ul>
<li>Second Shift from 2pm -11pm (Monday through Friday)</li>
<li>Onsite Job, San Juan PR</li>
<li>Fully bilingual (English/Spanish)</li>
</ul>

Firewall/Network Specialist (onsite)

Job Description