Information Technology/Developer
Technology
Job Description
Job DescriptionSummary:
- Schedule: Monday-Friday, 8 hours per day, 40 hours per week
- Work Mode: Fully Remote
Responsibilities:
- Support strategic initiatives to improve customer experience in the development and administration of systems and tools on the Salesforce platform.
- Apply skills as a seasoned technologist with a full understanding of industry practices, community standards, and relevant policies and procedures.
- Resolve a wide range of issues and demonstrate competency in selecting tools, methods, and techniques to obtain results.
Requirements:
- Minimum 5 years of experience working as a Salesforce Administrator/Developer.
- Deep understanding of current Salesforce architecture, processes, products, and best practices.
- Experience with administration and development on Core Platform, Service Cloud, and Experience Cloud.
- Proficiency in Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), and various Salesforce APIs.
- Experience with architecting complex Service Cloud-based solutions involving integration between multiple systems.
- Project management experience working closely with project managers and team leads on large, complex projects.
- Experience with Mulesoft integrations and building out Operational Data Stores (ODS).
- Development experience with CSS, HTML, XML, JavaScript, JQuery, SQL, and other programming languages.
- Advanced skills in software design, modification, implementation, and deployment, including object-oriented programming concepts.
- Ability to create and document business requirements, use cases, and test cases.
- Excellent communication and organizational skills, with the ability to translate between end-users, business analysts, and technical/functional experts.
- Self-motivated and able to work independently and as part of a team.
Preferred Skills:
- Salesforce/Agentforce Certifications
AXEL01
