Job Description
Must Have Skill
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Project Management
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PgMP Certification is must
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Job Description
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8+ years’ experience project management experience within an application support environment
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* Track record for managing large scale technology programs using Agile and Hybrid methodology
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* Experience with Jira, Confluence, MS Project, and/or similar project management tools
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* In depth technical understanding of software components such as Microservices, API, Rest/SOAP, On Prem/Cloud, etc.
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* Ability to define project scope, objectives, deliverables, and create detailed project plans, including timelines, budgets, and resource allocation. Practical problem solving and strategic thinking skills
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* Demonstrated leadership, interpersonal skills and relationship building skills Service-oriented attitude and ability to work in a fast-paced environment
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* Experience working or leading requirement gathering efforts for multiple large development projects at one-time
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* Excellent verbal and written communication skills to articulate project goals, progress, challenges, and outcomes clearly and concisely to diverse audiences.
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* Capacity to influence decision-making and negotiate solutions that balance stakeholder needs with project objectives.
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* Ability to use AI for day-to-day program management work.
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* PMP, CSM, ACP certifications are a plus
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Fraud Delivery Lead to provide end-to-end technology oversight and delivery for Citi's Fraud projects and initiatives.
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* Collaborating with internal teams, service providers, and vendors including planning, execution, and successful delivery for Fraud Book Of work
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* Identify, assess, track, and mitigate issues and risks at multiple levels by establishing success metrics
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* Guide stakeholders and engineering teams in making informed trade-off decisions, considering business objectives, technical platform strategy, customer experience, and maintainability.
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* Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.