Technology Services Administrator (New York)
Job Description
Technology Services Administrator
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Location: New York, NY
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Compensation: $75,000–$85,000 annually
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Schedule: Monday–Friday, onsite
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Employment Type: Full-time
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Build Your IT Career at a Premier Global Law Firm
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Are you a polished, service-oriented IT professional who enjoys helping people and wants to build a career in a sophisticated, fast-paced environment?
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This is an opportunity to join a prestigious, globally recognized law firm known for its exceptional legal talent, collaborative culture, and commitment to client service. With a presence across major markets and a reputation for handling complex, high-profile legal matters, the firm offers an opportunity to learn from experienced professionals while supporting a team that operates at the highest level.
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We're looking for someone who brings technical aptitude, professionalism, curiosity, and genuine enthusiasm for working in a leading law firm. This could be an excellent opportunity for a recent graduate with strong communication skills and a polished professional presence, or an IT support professional with one to two years of hands-on experience who is ready to take the next step.
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What You'll Do
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As a Technology Services Administrator, you'll provide hands-on technical support to attorneys and staff, helping ensure their technology works reliably and efficiently throughout the workday.
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Responsibilities include:
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- Provide responsive, professional onsite technical support to attorneys, legal professionals, and administrative staff.
- Troubleshoot and resolve hardware, software, operating system, and end-user technology issues.
- Support Windows 11, Microsoft 365, Adobe Acrobat, and other business applications.
- Assist with computer setup, imaging, deployment, upgrades, maintenance, and troubleshooting.
- Support printers, copiers, mobile devices, and other office technology.
- Assist with conference room technology, audiovisual equipment, video conferencing, presentations, and meetings.
- Help manage user accounts, permissions, and access through Active Directory and related tools.
- Support document management systems and legal technology applications.
- Troubleshoot connectivity, VPN, and basic networking issues.
- Track service requests, document resolutions, and escalate issues when appropriate.
- Provide occasional after-hours or weekend support when business needs require it.
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What We're Looking For
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- A bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
- Ideally, one to two years of IT support, desktop support, help desk, or technical services experience. Exceptional recent graduates with strong technical aptitude and professional communication skills will also be considered.
- Familiarity with Windows operating systems, Microsoft 365, and common workplace technology.
- Strong troubleshooting skills and the ability to learn new systems quickly.
- Excellent verbal and written communication skills.
- A polished, professional, customer-focused approach, with the ability to work effectively with people at all levels of an organization.
- Strong attention to detail, sound judgment, and a willingness to take ownership of issues.
- A genuine interest in working in a large law firm and supporting professionals in a demanding, service-oriented environment.
- The ability to work onsite in the New York office Monday through Friday.
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Why Consider This Opportunity?
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- Prestigious environment: Work alongside accomplished legal professionals at a globally recognized law firm.
- Career development: Build a strong technical foundation in an enterprise environment with exposure to a broad range of workplace technologies.
- Meaningful responsibility: Provide direct support to attorneys and staff, where responsiveness, professionalism, and attention to detail make a real difference.
- Variety and learning: Develop experience across desktop support, Microsoft technologies, audiovisual systems, mobile devices, and legal technology.
- A chance to stand out: Join a team where a strong work ethic, positive attitude, and commitment to service can make a lasting impression.
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Interested?
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If you're technically curious, professional, dependable, and excited about building your IT career in a premier legal environment, we'd like to hear from you.
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Apply today to learn more about this opportunity.