PAA Residence
Job Description
Job Description
Principle Responsibilities & Position Purpose:
The primary purpose of the public area/lobby attendant associate is to take ownership for the appearance and condition of the common areas and service areas in the residential tower, while keeping with all corporate and brand standards. Assists team in maintaining property in a manner that increases property values as well as owner and associate satisfaction. Communicates with residential owners, occupants, guests as required.
EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS
Works with the Residential Team
• General cleaning of the common areas including, but not limited to; the entrance way, lobby, elevator area, mailroom, hallways and service areas.
• Completes duties as directed and with appropriate supplies and equipment.
• Maintains a safe working area.
• Completes routine rounds in designated area several times per shift
• All cleaning equipment is routinely cleaned and kept in good condition.
• Complies with appropriate usage of cleaning equipment and supplies as directed.
• Communicates the need for supplies or repairs to equipment to the PA Supervisor/Assistant Tower Manager
• Assists where needed and as directed by PA Supervisor.
• Directs owners, residents or visitors within the hotel or tower.
• Directs all owner, resident and visitor requests to an appropriate party.
• Notifies PA Supervisor/Assistant Tower Manager of any issues in the common areas and service areas
• Assists in the move-in, move-out and delivery process for units.
• Ensures compliance of Trump Corporation policies and procedures as well as Brand Standards.
• Maintains a working knowledge of events and happenings within the tower and hotel.
• Speaks with and responds to owners, occupants and guests.
• Directs all owner, resident and visitor requests to an appropriate party.
• Performs other assignments as requested.
Administrative Duties
• Be familiar with residential departments and general functions
• Be familiar with Safety and Emergency policies and procedures
∙ Enforces Association rules and regulations in a professional and courteous manner
• Performs other assignments as requested.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the company.
Works with the Residential Team
• Assists in opening doors for and escorting owners, residents, and their visitors.
• Appropriately directs all deliveries to the loading dock and receiving room. Contractors,
cleaning personnel and deliveries contractor or grocery should be through the loading dock
area.
• It is imperative to notify the Assistant Tower Manager any resident or guest that violates the building’s
rules.
• Participate in and interact with Hotel Operations, assist as necessary when requested.
• Participates in corporate activities and meetings, as necessary when requested.
• Performs other assignments as requested.
PHYSICAL REQUIREMENTS:
Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours
Physical Activity Frequency
Sitting Rare
Walking Constant
Climbing stairs Frequent
Crouching/Bending/Stooping Constant
Reaching Constant
Grasping Constant