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Low Voltage & IT Support Engineer

PublishedPublished: 6/14/2022
Technology

Job Description

Job DescriptionWe are a full-service hotel committed to delivering reliable technology, secure systems, and excellent guest experiences. We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team.

Key Responsibilities

  • Maintain, troubleshoot, and support hotel low-voltage systems, including:

    • CCTV & surveillance systems

    • Access control & key systems

    • Structured cabling & network infrastructure

    • Telephone and TV systems

  • Provide basic IT support, including:

    • Network and hardware troubleshooting

    • Coordination with vendors and service providers

  • Ensure system stability and quick response to technical issues

  • Maintain service records and follow hotel SOPs

  • Support emergency repairs and on-call duties as needed

Qualifications

  • Experience with low-voltage systems and IT support (hotel experience preferred)

  • Strong troubleshooting and hands-on technical skills

  • Bilingual in English and Chinese (Mandarin) – required

  • Good communication skills and ability to work with multiple departments

  • Reliable, detail-oriented, and a team player
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