Job Description
Job Description
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.
Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.
Who we are
At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.
The opportunity
We currently have an opportunity for a Project Control Officer to join our IT team in our Canton, MA; Farmington, CT; or Raleigh, NC offices on a hybrid schedule. The Project Control Officer (PCO) provides project governance, operational and administrative support to ensure the successful planning, execution, and reporting of technology initiatives. Working closely with initiative leaders, project managers, business stakeholders and delivery teams, the PCO helps maintain project controls, governance standards, financial tracking, schedules and portfolio reporting.
The PCO serves as a key partner in driving project discipline by maintaining project documentation, monitoring project health, coordinating governance activities, tracking risks and dependencies, and providing timely reporting that enables informed decision-making. This role ensures projects adhere to PMO standards, delivery methodologies and organizational governance requirements. Some of the Project Control Officer responsibilities include but are not limited to:
- Support Initiative Leaders and Project Managers in the planning, execution, monitoring, and reporting of technology initiatives.
- Develop and maintain project schedules, milestones, dependencies, resource plans, and project documentation.
- Monitor project progress against approved scope, schedule, budget, and resource plans, highlighting variances and recommending corrective actions.
- Support project financials, including budgets, forecasts, invoices, actual expenditures, and variance reporting.
- Coordinate project governance activities, including steering committees, status meetings, stage gate reviews, and executive reporting.
- Support project change control processes by documenting change requests, tracking approvals, and maintaining project baselines.
- Prepare monthly portfolio dashboards, KPI reporting, executive summaries, and project health metrics.
- Ensure project artifacts, documentation, and deliverables comply with PMO standards and governance requirements.
- Coordinate resource onboarding, access requests, meeting logistics, action items, and project communications.
- Maintain project information within portfolio management and delivery tools, including Clarity, Jira, Confluence, or other approved systems.
- Identify opportunities to improve PMO processes, reporting, governance, and project management practices.
- Ability to travel occasionally as business needs require.
The expertise you bring
- Bachelor’s degree in Business, Computer Science, Information Systems or related fields or equivalent work experience required.
- 3-5 years of related work experience, with at least 1 year managing small to medium scale projects.
- Familiarity with Agile, Scrum, Waterfall, and hybrid delivery methodologies.
- Experience with project and portfolio management tools such as Clarity, Microsoft Project, Jira, Azure DevOps, Planview, or similar platforms.
Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $74,000 - $95,000 based on the factors aforementioned. For candidates located in San Francisco, CA; Washington, DC; our Massachusetts based offices and the New York City metro area, the base salary range is $89,000 - $104,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits including but not limited to:
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.
Why choose Intact
We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.
Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.
Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.
Check out our Glassdoor reviews to see why people love working for Intact!
Our promise to you
Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.
In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:
- Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
- Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
- Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.
About Intact
At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
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