Job Description
Job Description
The Leasing Consultant is responsible for delivering exceptional customer service while guiding prospective residents through the leasing process. This role requires strong sales, communication, and organizational skills, as well as a professional demeanor. The Leasing Consultant plays a key role in maximizing occupancy and ensuring a positive resident experience.
Key Responsibilities
1. Prospect Engagement & Qualification
-
Greet all prospective residents in a warm, professional manner.
-
Qualify prospects using guest cards, targeted questions, and lead-tracking systems.
-
Accurately log and report all telephone and in-person visits.
2. Lead Management & Documentation
-
Complete and maintain guest cards per company policy.
-
Record and track all leasing traffic and follow-ups to ensure thorough lead management.
3. Property Tours & Leasing
-
Conduct thorough tours of the community, including apartments and amenities.
-
Communicate property features and benefits effectively to match prospects’ needs.
-
Demonstrate strong closing skills to secure leases.
4. Application & Move-In Process
-
Guide applicants through the application process, ensuring compliance with company policies and Fair Housing regulations.
-
Collect necessary application fees and deposits.
-
Process background checks, credit history, and rental verifications.
-
Submit completed applications for approval and communicate outcomes to prospects.
-
Ensure apartments are move-in ready on the agreed date.
-
Obtain all required lease signatures and conduct move-in orientations.
5. Prospect Follow-Up & Resident Retention
-
Follow up with prospects who have not yet leased to re-engage and close the sale.
-
Refer leads to sister properties when appropriate.
-
Monitor lease expirations and distribute renewal notices.
-
Proactively follow up to encourage lease renewals.
6. Community & Administrative Support
-
Assist in monitoring the effectiveness of advertising and marketing campaigns.
-
Distribute community and company-issued notices to residents.
-
Represent the property and company in a professional, courteous manner at all times.
Requirements
-
Experience: Minimum of 1 year of experience in the multifamily housing or property management industry.
-
Language Skills: Must be bilingual (English and Spanish preferred).
-
Transportation: Must have reliable personal transportation.
-
Schedule: Must be available to work Saturdays as part of a regular schedule.
-
Technology: Familiarity with property management software (e.g., Yardi, RealPage, AppFolio, or similar platforms).
-
Customer Service: Strong communication and interpersonal skills with a customer-focused attitude.
-
Compliance: Knowledge of Fair Housing regulations and leasing procedures.
\nCompany Description
Premier Leaders is a dynamic and growing property management company based in North Texas, specializing in residential, multi-family, commercial, mixed-use, and medical office buildings. With over 20 years of industry experience, our team is dedicated to providing exceptional service, proactive property management, and innovative solutions that maximize value for our clients and create thriving communities for our residents.
At Premier Leaders, we believe in fostering a supportive and collaborative work environment where employees can grow, develop new skills, and make a real impact. We value dedication, reliability, and professionalism, and we are committed to recognizing and rewarding our team members for their hard work.
If you’re looking to join a company that combines industry expertise with a people-first approach, Premier Leaders is the place for you.
Company Description
Premier Leaders is a dynamic and growing property management company based in North Texas, specializing in residential, multi-family, commercial, mixed-use, and medical office buildings. With over 20 years of industry experience, our team is dedicated to providing exceptional service, proactive property management, and innovative solutions that maximize value for our clients and create thriving communities for our residents.\r\n\r\nAt Premier Leaders, we believe in fostering a supportive and collaborative work environment where employees can grow, develop new skills, and make a real impact. We value dedication, reliability, and professionalism, and we are committed to recognizing and rewarding our team members for their hard work.\r\n\r\nIf you’re looking to join a company that combines industry expertise with a people-first approach, Premier Leaders is the place for you.