Job Description
Job Description
Freedom is proud to be one of the largest, privately held direct mail service providers in the United States. We are a family-owned business entering our 40th year in operation and are excited to expand our national footprint. We are recruiting an experienced Network Administrator to join our talented team of high-impact employees in our Milton, WI facility. Join a company that values your talent, supports your professional development, and is committed to excellence in everything we do.
The Network Administrator will be responsible for administration of servers, networking, endpoints, communications, hardware, software and peripheral systems in a security-oriented manufacturing environment. The Network Administrator operates under the direction of the IT Infrastructure Manager and works closely with other IT staff. They have a strong understanding of network infrastructure and endpoints systems, with deep experience in managing a wide range of IT systems.
Essential Duties & Responsibilities
- An IT generalist whose duties will encompass a wide range of IT technologies
- Responsibilities include installations, troubleshooting, maintenance, upgrades, hardening, backups including disaster recovery testing and general support for all infrastructure and endpoints systems and related components
- Maintain up-to-date knowledge of emerging tools and technologies
- Participate in on-call rotation with other IT personnel to support after-hours and weekend requests
Experience and Education:
- A bachelor’s in information technology and 5+ years of practical network administration experience
- Knowledge of and direct experience working with the following:
- Infrastructure: server hardware and OS (Windows, Linux), virtualization, storage, networking (VLAN, ACL, routing, Ethernet, wireless), firewalls (access, IPS, application filtering, VPN), identity management (AD, MFA), DNS, DHCP, email, backup, remote desktop, file shares, app/web/SQL servers, PKI, physical security (badge, CCTV), VoIP, MDM, collaboration (Teams, Webex), cloud (Microsoft 365)
- Endpoint: Windows, Mac, Linux, Printers, Mobile, general monitoring, management and patching for infrastructure and endpoint systems
- Security: SIEM, EDR, WAF, Configuration Management, Patch Management, Threat Management
- Automation: scripting (e.g. PowerShell)
Qualifications
- Possess a strong passion for Information Technologies with a desire to learn new technologies and implement new solutions
- Strong technical aptitude and ability to research & solve complex issues independently
- Ability to effectively communicate issues and resolutions to all relevant parties
- Excellent organizational skills to support network operations
- Maintain confidentiality regarding information being accessed, processed or stored
- Possess strong organization skills for maintaining technical documentation and updating ticketing system for internal knowledge and use in troubleshooting
- Pass a federal background check
Environmental Abilities
- Fluent in English
- Able to lift 40lbs unassisted
- Work in confined spaces (e.g. back of server racks, network closets, etc)
- Able to travel occasionally between facilities
This full-time position includes the following benefits:
- Medical, Dental and Vision coverage
- Flexible Spending Account (FSA)
- 401k saving plan with company match
- Paid Vacation
- Paid Holidays