Field Application Engineer

Job Description

Job Description

Location: Camas, WA

Department: GNSS/GPS Division

Job Type: Full-Time, Exempt

About Furuno USA

At Furuno USA, we believe every team member makes a significant contribution to our success. We are at the forefront of high-precision technology, and we are looking for a Field Application Engineer (FAE) to help us drive our next-generation timing and synchronization infrastructure. You will be instrumental in supporting critical sectors, including telecommunications and data center operations, ensuring our customers receive world-class technical integration and support. This position is located on our corporate headquarters in Camas, Washington. Authorized to work in the U.S. without the need for sponsorship is a requirement of employment.

Your Role

As a Field Application Engineer, you will serve as the technical bridge between our global customers and our internal engineering teams. You will own the technical relationship throughout the customer lifecycle—from initial pre-sales discovery and architecture design to post-sales deployment and troubleshooting. This is a high-impact, customer-facing role that requires a blend of deep technical curiosity, proficiency in synchronization protocols, and strong communication skills.

What You’ll Do

• Technical Consultation: Engage directly with global customers to understand their infrastructure requirements and provide expert guidance on timing and synchronization solutions.
• Systems Support: Provide hands-on technical support for GNSS timing and synchronization components and systems, ensuring optimal performance and reliability in complex environments.
• Cross-Functional Liaison: Act as the primary technical advocate for the customer, working closely with internal engineering teams to communicate requirements, solve integration challenges, and influence product roadmaps.
• Full-Cycle Engagement: Lead technical activities across both pre-sales (technical demonstrations, proof-of-concept design) and post-sales (deployment support, configuration, and troubleshooting).
• Project Management: Manage multiple technical projects simultaneously, requiring a high degree of independent judgment and analytical problem-solving.

What You’ll Bring

• Education & Experience:

1. Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related technical field.
2. Note: We are excited to consider recent college graduates for this position; relevant academic projects, internships, or certifications may be used to satisfy experience requirements.

• Technical Knowledge:

1. Foundational knowledge of GNSS (Global Navigation Satellite System) technology.
2. Proficiency in timing protocols, specifically NTP (Network Time Protocol) and PTP (Precision Time Protocol).
3. Solid understanding of Networking and synchronization architectures.

• Preferred Background:

1. Experience in a customer-facing technical support or engineering role is a plus.
2. Familiarity with Telecom or Data Center infrastructure sectors is highly desirable.

• Communication: Exceptional interpersonal skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Initiative: A proactive mindset with the ability to troubleshoot under minimal supervision and a willingness to travel to support global customers as needed.

Work Environment & Expectations

• This role involves frequent interaction with global clients; adaptability to different time zones and cultural business practices is essential.
• You will operate with a high degree of autonomy, requiring strong decision-making capabilities.
• The position demands continuous learning to keep pace with evolving synchronization standards and infrastructure technology.

Benefits

Salary Range for a Field Application Engineer is $75K- $110K dependent on experience. Annual bonus

Benefits: Employees (and their families) are covered by medical, dental, vision & prescription plans. Employees are covered by basic life, long-term disability with optional coverage for short-term disability, voluntary life and supplemental insurance. Employees can enroll in the company’s 401K plan (company match) as well as a flexible spending plan. First year employees are eligible to receive 10 hours of PTO every month. PTO accrual increases with years of service. 3.33 hours of disability bank hours accrued monthly with a maximum benefit of 240 hours. 10 paid holidays annually.

Commitment to Diversity

Furuno USA, Inc. is an Equal Opportunity Employer. We are committed to fostering an inclusive, respectful workplace for all individuals. We welcome qualified applicants of all backgrounds, including those of diverse race, ethnicity, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. We also participate in affirmative action planning to promote equal employment opportunity for women, minorities, individuals with disabilities, and protected veterans.

Are you ready to build your career at the intersection of high-precision timing and global infrastructure? Please submit your resume and a brief cover letter outlining your relevant projects or internships.

Company DescriptionLocation & Work Environment
This role is based at our corporate headquarters in Camas, WA. Hybrid work a possibility (3 days in office, 2 WFH).

About Furuno USA, Inc.
Furuno USA is a premier wholesale distributor of marine electronic equipment serving the U.S., Canada, and Latin America. Our Camas facility houses our corporate leadership, sales, and service teams, while our Denton, MD site handles distribution and regional service. We also operate a subsidiary in Panama to support our international reach.

Application Process
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. We thank you for your understanding and for considering a career with Furuno USA.

Furuno USA, Inc. is an Equal Opportunity Employer/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state or local law.

Company Description

Location & Work Environment\nThis role is based at our corporate headquarters in Camas, WA. Hybrid work a possibility (3 days in office, 2 WFH).\n\nAbout Furuno USA, Inc.\nFuruno USA is a premier wholesale distributor of marine electronic equipment serving the U.S., Canada, and Latin America. Our Camas facility houses our corporate leadership, sales, and service teams, while our Denton, MD site handles distribution and regional service. We also operate a subsidiary in Panama to support our international reach.\n\nApplication Process\nWe appreciate the interest of all applicants; however, only those selected for an interview will be contacted. We thank you for your understanding and for considering a career with Furuno USA.\n\n Furuno USA, Inc. is an Equal Opportunity Employer/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state or local law.