Job Description
Job DescriptionLeasing Manager Pay: $26.00-$28.00/hr.
Schedule:
- Monday: 8:00 AM - 7:00 PM
- Tuesday: 8:00 AM - 7:00 PM
- Wednesday: 8:00 AM - 3:00 PM
- Thursday: 8:00 AM - 3:00 PM
- Friday: 8:00 AM - 2:00 PM
Position Summary- We are seeking a highly organized and detail-oriented Leasing Manager to oversee the daily operations of a busy storage and property management facility. This position combines customer service, office administration, financial oversight, team leadership, facility maintenance coordination, collections management, and auction administration. The ideal candidate is a self-starter who excels at multitasking, maintaining accurate records, ensuring policy compliance, and supporting both customers and staff in a professional environment
Essential Job Duties-
- Operations Management
- Oversee day-to-day facility operations and ensure smooth business functions.
- Monitor occupancy levels and assist with revenue optimization initiatives.
- Conduct regular facility inspections and security walks.
- Coordinate facility maintenance needs and vendor services.
- Manage work orders and track completion of repairs and projects.
- Maintain accurate facility documentation and records.
- Auction Administration
- Manage and verify all auction-related processes for accuracy and compliance.
- Prepare pre-auction documentation and eligibility reviews.
- Coordinate unit inventories and auction listings.
- Process post-auction paperwork and payment postings.
- Handle auction follow-up activities, including vacated units and buyer move-ins.
- Resolve issues involving unclaimed units, no-show bidders, and auction discrepancies.
- Financial & Administrative Duties
- Review and reconcile daily deposits and banking activities.
- Process and post customer payments.
- Monitor recurring billing and automatic payment programs.
- Review account exceptions, credit adjustments, and refund requests.
- Track collections accounts and ensure proper procedures are followed.
- Maintain accurate reports and financial records.
- Staff Leadership & Training
- Support hiring and onboarding activities.
- Train and mentor employees on company policies and procedures.
- Review audits and implement corrective actions when needed.
- Manage employee schedules and timecard submissions.
- Help ensure compliance with company standards and operational procedures.
- Customer Service
- Assist customers with account inquiries and resolutions.
- Review requests for account adjustments and exceptions.
- Maintain positive customer relationships while enforcing company policies.
- Handle escalated tenant concerns professionally and effectively.
- Marketing & Occupancy Support
- Assist with local marketing efforts and advertising initiatives.
- Conduct market surveys and monitor competitor activity.
- Support occupancy growth and customer retention programs.
- Facility Maintenance & Inventory
- Monitor office, janitorial, and operational supply levels.
- Coordinate inventory management and equipment tracking.
- Assist with light maintenance projects, facility upkeep, and cleanliness.
- Maintain emergency and safety equipment records.
Requirements-
- Qualifications Required
- Previous management, operations, office administration, or property management experience.
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office, spreadsheets, email systems, and business software.
- Strong attention to detail and accuracy.
- Ability to work independently and make sound business decisions.
- Preferred
- Experience in storage, property management, retail management, banking, hospitality, or similar operational environments.
- Experience handling cash management, deposits, audits, and collections.
- Experience supervising employees and managing schedules.
- Physical Requirements
- Ability to walk the property regularly and perform routine inspections.
- Ability to bend, lift, and move items up to 25 pounds.
- Ability to perform light cleaning and maintenance-related tasks as needed.
- Ability to work both indoors and outdoors in varying weather conditions.
Let us know you are interested!Taylor Nelson (503)-212-0007 Taylor@emeraldstaffing.com www.EmeraldStaffing.com