Salesforce CRM and Experience Cloud Architect
Technology
Job Description
Job Description
ABOUT THE ROLE
We are looking for a senior Salesforce CRM and Experience Cloud Architect to lead solution architecture and technical delivery on a strategic Salesforce engagement in the US. This is a contract engagement for someone who can own the architecture end-to-end, from core CRM design through to customer and partner-facing Experience Cloud portals.
The right candidate combines deep Salesforce CRM expertise with strong Experience Cloud implementation experience and the confidence to lead architectural decisions across a complex, multi-stakeholder environment.
WHAT YOU'LL DO
- Define the end-to-end Salesforce architecture spanning core CRM (Sales Cloud/Service Cloud) and Experience Cloud
- Lead architecture workshops with business and technical stakeholders
- Translate business requirements into scalable, secure Salesforce solutions
- Own the solution blueprint, data model, sharing model, and integration strategy
- Architect Experience Cloud sites for customer, partner, or community use cases
- Provide technical governance, including code review oversight and design-pattern standards
- Guide development teams on best practices across Apex, LWC, and declarative tools
- Define integration architecture between Salesforce and external systems
- Lead architecture discussions with client stakeholders and present trade-off analyses to decision-makers
- Collaborate across business, product, and engineering teams throughout delivery
WHAT WE'RE LOOKING FOR
Must-Have
- 8+ years of hands-on Salesforce experience
- 3+ years operating as a Solution Architect or Technical Architect
- Proven delivery of Salesforce CRM implementations (Sales Cloud and/or Service Cloud)
- Strong hands-on Experience Cloud architecture and delivery experience
- Solid integration architecture experience across enterprise environments
- Based in or authorized to work in the US
- Demonstrated ability to present to and influence senior stakeholders
Technical Depth
- Apex, Lightning Web Components (LWC), and Flow
- Experience Cloud site design, templates, and component customization
- Security model design, including sharing rules, community licenses, and field-level security
- Integration architecture and API-led connectivity patterns
- Data modelling and large data volume strategies
Preferred Certifications
- Salesforce Certified Application Architect
- Salesforce Certified System Architect
- Salesforce Certified Experience Cloud Consultant
NICE TO HAVE
- Experience with self-service or partner portal implementations at scale
- Background in regulated or enterprise industries
- Experience with Agile or SAFe delivery frameworks
WHAT SETS YOU APART
- Strong architectural decision-making and the ability to defend trade-offs clearly
- Comfort navigating ambiguity in large, complex enterprise programmes
- Excellent documentation and stakeholder communication skills
- Strategic mindset balanced with a bias toward delivery and execution