<h3>Job Description</h3>
<p>Job Description
<p>We are currently seeing to hire a Level 2 Systems Engineer for our fast growing MSP.</p>
<p>Responsibilities:</p>
<ul>
<li>Support Level 1 engineers with complex helpdesk tickets and/or project tasks.</li>
<li>Research and procure hardware.</li>
<li>Perform quality control, pre-deployment checks on laptops/desktops PCs.</li>
<li>Regular client site visits to Central Ohio locations.</li>
<li>Work with clients to develop documentation and discuss projects with third party vendors.</li>
<li>Document actions in knowledge base and ticket system.</li>
<li>Manage Windows based environments, M365 tenancies, and other commonly used platforms.</li>
</ul>
<p>Qualifications:</p>
<ul>
<li>Previous experience in helpdesk or similar Level 1 type role.</li>
<li>Knowledge of Active Directory, Windows Server Operating Systems, Windows Desktop Operating Systems, Business Networking Concepts, Backup/Restore procedures, Network Security Concepts and Functions.</li>
</ul>
<p>&nbsp;</p>


Level 2 Systems Engineer for fast growing MSP

Job Description