Job Description
Job Description
Desktop Support Technician
Crye-Leike® Information Technology is seeking a full-time Desktop Support Technician in Memphis, TN. This position requires candidate to be able to work independently with minimal supervision.
Duties:
- Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
- Installation of software on corporate machines.
- Responds to client inquiries concerning systems operation and diagnose system hardware, software, and operator problems.
- Instructs users in use of equipment, software, and manuals.
- Recommends or performs remedial actions to correct problems.
- Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
- Assists clients in connecting to corporate wired/wireless networks on personal devices.
- Maintains service records of work performed.
- Other duties as assigned.
Qualifications:
- At least two year hands-on experience with PC hardware/software troubleshooting.
- Experience with LAN/WAN troubleshooting and/or telephone systems is a required.
- A+ Certification preferred.
- Experience with ShoreTel/Mitel telecommunications systems a plus.
- Excellent customer service and communication skills (verbal and written).
- Ability to successfully multi-task and understand how to prioritize work.
- Applicants will be tested for proficiency.
Company DescriptionCrye-Leike® is a full-service real estate company founded in Memphis in 1977. Today it is ranked #4 in the nation and the largest real estate company serving markets in Arkansas, Georgia, Mississippi and Tennessee. Crye-Leike® has a network of more than 3,000+ licensed sales associates, 550+ staff members and over 135+ branch and franchise offices located throughout a seven-state region of Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, and Tennessee. Crye-Leike® also has a franchise location in Puerto Rico. To learn more about Crye-Leike®, visit www.crye-leike.com.
Company Description
Crye-Leike® is a full-service real estate company founded in Memphis in 1977. Today it is ranked #4 in the nation and the largest real estate company serving markets in Arkansas, Georgia, Mississippi and Tennessee. Crye-Leike® has a network of more than 3,000+ licensed sales associates, 550+ staff members and over 135+ branch and franchise offices located throughout a seven-state region of Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, and Tennessee. Crye-Leike® also has a franchise location in Puerto Rico. To learn more about Crye-Leike®, visit www.crye-leike.com.