Job Description
Job Description
Call to be immediately considered 713-680-9898
IT Assistant
Position Summary
We are seeking a reliable and customer-focused IT Assistant to provide technical support for computer systems, networks, phone systems, and other technology equipment. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a passion for helping users resolve technical issues efficiently.
Responsibilities
- Provide technical support for hardware, software, and network-related issues
- Troubleshoot and resolve problems involving network systems, phone systems, internet connectivity, and other technology equipment
- Install, configure, and maintain computer hardware, software, and peripheral devices
- Respond to help desk requests and provide timely technical assistance to end users
- Set up user accounts, passwords, and system access as needed
- Perform routine system maintenance, updates, and equipment inspections
- Document support requests, resolutions, and technical procedures
- Assist with inventory management of IT equipment and technology assets
- Collaborate with team members to ensure reliable IT operations and support
Qualifications
- Associate's degree in Information Technology, Computer Science, or a related field preferred
- Previous experience in an IT support or technical support role is preferred
- Strong understanding of troubleshooting network systems, phone systems, internet connectivity, and other technology equipment
- Familiarity with Windows operating systems, Microsoft Office, and common business applications
- Excellent communication and interpersonal skills with the ability to explain technical concepts to non-technical users
- Strong organizational and time management skills
- Ability to prioritize multiple tasks and work independently in a fast-paced environment
- Customer service-oriented with strong problem-solving and analytical skills
Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.
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