Job Description
End User Support Technician
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Onsite - Collierville, TN
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Rate : $24-25/hr.w2 (max)
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Note : This is a 2nd shift role
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Top Skills:
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1. Strong understanding of desktop/laptop/mobile device support principles and practices
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2. Excellent communication skills
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3. Flexibility to support users in office as well as Factory floor where applicable
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Job Description/Summary:
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The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
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Additional Details:
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- Client facing role - requires good communication skill and excellent Customer Support attitude
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- Manage inventory of desktop hardware and software, ensuring availability and proper functioning