Job Description
Job Description
The Server Repair Technician will be responsible for testing, trouble shooting, and replacement of parts on servers sent for diagnosis, assembly, disassembly, and repair.
Summary
- Inspect, test, and diagnose servers
- Replace parts as needed
- Conduct and analyze server stress tests
- Document all symptoms, test results, and parts replaced in shop floor tool
- Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
- Provide back up for QC, inspection, and motherboard testing
- Maintain parts consumption
- Other duties as assigned by leadership
- Maintain and nurture positive work environment
- Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
- Follow process for system and parts managements
Other Personal Skills Required
- Know basic server architecture
- Know how to assemble components to make server functional
- Run and understand testing diagnostics
- Understand basic networking architecture
- Understand basic error codes
- Able to trouble shoot common server errors and issues
- Motivated to solve problems
- Interested in constantly learning about servers and networking
Qualifications:
- Needs high school diploma or equivalent.
- Prefer to have 1-year experience in electronic repair and assembly/disassembly.
- Prefer to have worked in a low production PC type environment.
- Must be able to read and write English.
- Experience of simple or repetitive component replacement such as LCD/HDD for multiple commodities
- Should have working knowledge of different models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer etc.
- Basic computer skills, including Microsoft Office Word, Excel, PowerPoint, etc.