Desktop Support Engineer

Job Description

Support Windows, macOS, laptops, desktops, mobile devices, and peripherals.

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Handle device enrollment, configuration, deployment, and policy management.

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Troubleshoot video conferencing systems, conference room equipment, cameras, microphones, speakers, and display devices.

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Provide support for Microsoft Teams, Zoom, and other video conferencing platforms.

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Diagnose and resolve network connectivity issues, including LAN, Wi-Fi, VPN, DNS, and DHCP.

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Perform software installations, updates, patching, and troubleshooting.