Job Description
Company Background
Our client is a premier commercial landscaping company. They have built a strong reputation, founded on excellent customer service, competitive pricing, proactive communication, and high safety standards.
The Position
The Maintenance Manager will report directly to the GM and will be responsible for managing client relationships across a portfolio of commercial and residential landscape accounts. This position will also lead maintenance crews to deliver exceptional customer service.
Primary responsibilities include:
- Manage client relationships, ensuring customer satisfaction through regular site visits and communication with owners, clients, architects, and contractors
- Own the profitability and performance of maintenance contracts, ensuring costs are in accordance with budget and performance requirements
- Lead a maintenance team, including forecasting labor needs, hiring, managing, training and developing employees, and conducting performance appraisals
- Oversee daily operations, including scheduling, and equipment purchasing and repairs
- Manage contract renewals and identification of sales opportunities
Qualifications and Candidate Background
The ideal candidate will have:
- 2+ years of experience in landscaping services, construction management, facilities management or a related field
- Experience in a client or customer-facing role is strongly preferred
- Effective communication skills with the ability to influence team members and clients
- Ability to understand costs, revenue, billing, budgets, and other business concepts
- Ability to communicate in Spanish a plus, but not necessary
- Bonus points for supervisory experience in a business services company
Location
This position is in Highlands, North Carolina. The company is offering relocation assistance to top talent who require relocation.
Your information will not be shared with any outside parties without your prior consent.