Job Description
Job Description
TITLE: Maintenance Manager
REPORTS TO: Chief Executive Officer
FLSA STATUS: Exempt
POSITION PURPOSE
The primary purpose of this position is to oversee the MVHO property management initiatives; provide leadership to the maintenance team and private contractors in accordance with MVHO best practices. Perform other duties as assigned.
ESSENTIAL JOB DUTIES
- Perform or arrange for and supervise routine property maintenance in a manner which ensures economic value, quality work, and timely completion.
- Recruit, supervise and evaluate the performance of MVHO Maintenance Technician(s) and coordinator(s).
- Recruit, supervise, and evaluate the performance of property maintenance service and supply vendors in a manner which ensures economic value, quality work, and timely completion.
- Respond in a timely manner to emergency maintenance problems which may require attention outside of normal working hours.
- Prepare and implement a Preventative Maintenance Schedule which prevents unnecessary equipment wear, increases equipment efficiency, and identifies required maintenance before it reaches a crisis stage.
- Assist the Chief Executive Officer in the preparation of property maintenance and rehabilitation budgets.
- Monitor maintenance costs and consult with the Chief Executive Officer and Chief Financial Officer before making maintenance commitments which exceed the property maintenance budget.
- Alert the Chief Executive Officer of the anticipated need for any major maintenance or rehabilitation work
- Train the Maintenance Team to complete Property Maintenance Work Order Forms in an accurate and timely manner.
- Complete required paperwork to track acquisition, inventory, and disposal of fixed assets in an accurate and timely manner.
- Verify Move-Out inspection Forms are completed in an accurate and timely manner.
- Develop and maintain an effective working rapport with tenants, vendors and represent the interests of MVHO in an appropriate and professional manner.
- Perform all job duties in such a manner to assure compliance with MVHO operating policies and procedures.
- Provide information regarding MVHO property maintenance operations and activities to the MVHO
Chief Executive Officer as needed.
SUPERVISORY RESPONSIBILITIES
Directly supervise the Maintenance Technicians, Maintenance Coordinator and Private Contractors. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
CORE COMPETENCIES
For successful company culture integration, all employees must demonstrate the following competencies;
Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures
Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; contributes to profit and revenue; Conserves organizational resources.
Innovation – Displays original thinking and creativity; Mets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People – Includes staff in planning, decision – making, facilitating and process improvements; takes responsibility for subordinates’ activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); fosters quality focus in other; Improves processes, products and services; Continually works to improve supervisory skills.
Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Safety and Security – Observes safety and security procedures; Determine appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Strategic Thinking – develops strategies to archive organization goals; understands organization’s strengths & weakness; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Minimum of (5) five years previous experience in property maintenance required. Excellent organization skills required. Provide own hand tools and truck or van. Able to work flexible schedule. Experience working with people with disabilities is preferred. Bachelor’s degree and/or skilled trades training is preferred.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to speak effectively before groups of managers, clients, customers and the public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages in practical situations. Ability to work with mathematical concepts such as probability and statistics.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Microsoft Office Suite.
PHYSICAL DEMANDS
Position includes performing essential duties and responsibilities under the following physical demands. Theses physical demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 50 – 150 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee may be exposed to day-to-day weather,including extreme heat and cold. The noise level in the work environment is usually normal to noisy.