IT Manager -- Systems & Infrastructure

Job Description

IT Manager — Systems & Infrastructure

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Hands-on infrastructure leader with a successor track to IT Director

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LOCAL CANDIDATES ONLY. Thank You

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network + sysadmin + security + a share of the help desk

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• Servers & virtualization — Windows Server estate and VMs (Hyper-V/VMware): provisioning, hardening, patching, monitoring, capacity and decommissioning.

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• Databases (Microsoft SQL Server) — backups, restores and recovery testing, performance tuning, security and permissions, SQL Agent jobs and SSIS packages; server-side support for Sage 100 and PRIMS.

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• Backup & disaster recovery — documented 3-2-1 strategy with an immutable/offline copy, defined RPO/RTO, quarterly restore tests and an annual DR exercise.

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• Identity, endpoints & productivity — Active Directory and Entra ID hybrid identity, Microsoft 365, Intune for PCs, phones and tablets, Conditional Access and MFA.

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• Network, plant floor & facilities — switches, firewalls, Fortinet ecosystem, VPN, Wi-Fi and cabling; VoIP, cameras and access control; label printers, scanners, scales and terminals.

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• Security & compliance — manage /own security program aligned to CIS Controls; MFA, EDR, patch and vulnerability management, incident response; IT evidence for SQF and customer audits.

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• Monitoring, performance & capacity — own the monitoring platform, tune alerts, establish baselines, measure the impact of changes, and maintain a 12–18 month capacity forecast.

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• Automation & engineering practice — automate repeatable work in PowerShell, keep scripts and configuration in Git, and treat infrastructure as code where practical.

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• Planning, projects & leadership — own vendor relationships and renewals, plan and deliver infrastructure projects end to end, maintain documentation and SOPs, and coach junior or contract staff.

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What We're Looking For

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Required

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• 3+ years in systems administration, including 1+ years with full responsibility for SQL Server and server infrastructure, and 3+ years leading projects, vendors or people (or equivalent demonstrated responsibility).

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• Experience in a small IT team where you owned problems end to end.

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• Windows Server & virtualization: Active Directory, Group Policy, DNS/DHCP, Hyper-V or VMware.

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• SQL Server: backup/restore including point-in-time, recovery models, security, T-SQL, SQL Agent, SSIS, and performance fundamentals.

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• Backup & disaster recovery: you've designed a strategy with an offline/immutable copy and performed a real restore under pressure — not just scheduled the job.

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• Identity & Microsoft 365: Entra ID hybrid identity, Exchange Online, Intune for Windows/Android/iOS, Conditional Access and MFA.

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• Networking: TCP/IP, DNS, DHCP, VLANs, firewalls, VPN and Wi-Fi design (preferred Frtinet/Fortigate, Client ecosystem).

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• Web hosting: IIS, DNS and TLS certificate administration.

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• Experience supporting vendor-built business applications in production, including the business process behind them.

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• Automation: PowerShell scripting with proper error handling and logging; Git for scripts and configuration.

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• Security: MFA, EDR, patch and vulnerability management, incident response; familiarity with CIS Controls or a comparable framework, own the program of penetration protection/detection within the company infrastructure, be the part of the team to conduct yearly penetration stress test , document findings and recommendation implantation

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• Strong prioritization, follow-through, and clear written documentation.

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Preferred / Nice to Have

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• Sage 100 or a comparable ERP; PRIMS or another production/inventory (MES) system.

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• Manufacturing, food production or distribution environment; exposure to SQF or similar audits.

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• SQL Server high availability (Availability Groups, log shipping); Azure fundamentals.

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• VoIP, camera and access-control systems; cPanel/Linux hosting basics.

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• Certifications such as AZ-800/801, AZ-104, MS-102, Security+, CCNA, or ITIL 4 Foundation.

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• Bash/PowerShell, AI automation, .Net

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