Job Description
Job Description
Assistant Community Manager
Align Real Estate Management (AREM) | Chorus, 30 Otis Street, San Francisco, CA
Full-time, hourly | $34-$38/hour, depending on experience
About the Role
We're looking for an Assistant Community Manager to support the Property Manager at Chorus, a 416-unit Class A community in the heart of San Francisco. You'll be a key partner in day-to-day operations, including leasing, resident relations, compliance, and financial reporting, and you'll step in to lead the site when the Property Manager is away. This is a hands-on, front-of-house role for someone who is highly organized, comfortable working in property management software, and committed to great service.
What You'll Do
Leasing & Occupancy
- Support the leasing team with tours, prospect follow-up, and first-point-of-contact intake
- Review comps regularly and help identify pricing opportunities
- Coordinate and assist with move-ins and move-outs, including checklists and vacant unit walks
- Prepare and sign leases in Bluemoon accurately, following company policy, local regulations, and fair housing law
- Hold in-person renewal conversations, supported by EliseAI
Operations & Compliance
- Post 3-Day Notices as required
- Walk the property and complete onsite checklists daily (e.g., Do It Daily)
- Sort and triage the distribution inbox daily: flag items for the remote team, assign tasks, and forward invoices
- File incident reports as needed
- Keep the front of house organized and order office supplies through HD Yardi Marketplace
Financial & Reporting
- Scan checks via KAI, and enter and receive POs in Payscan (approver role)
- Complete basic accrual reviews and receipt reconciliation (approve or deny with receipts)
- Audit tenant ledgers and issue credits where appropriate
- Complete the Daily Report using the internal template (internal and client-facing versions)
- Contribute leasing and review narratives to weekly and monthly reporting
Team & Resident Relations
- Approve team timesheets in Gusto
- Help lead team huddles and track KPIs
- Respond to escalated resident matters (Level 2)
- Serve as acting site lead when the Property Manager is out
What We're Looking For
- 2+ years of experience in residential property management, leasing, or a related field
- Experience with Yardi or a comparable property management system; familiarity with Bluemoon, Gusto, Payscan, or EliseAI is a plus
- Comfortable working across several software platforms at once
- Strong written and verbal communication, with a professional presence in front of residents and ownership
- Highly organized and able to prioritize independently in a fast-moving environment
- Reliable, detail-oriented, and willing to get hands-on when needed
What We Offer
- Competitive hourly pay ($34-$38/hour), based on experience
- Performance-based incentives
- Comprehensive benefits
- Career growth opportunities across the AREM portfolio
- Ongoing training and development
- A supportive team with clear expectations and regular feedback
Join Us
If you're ready to grow your property management career at one of San Francisco's premier communities, we'd love to hear from you. Apply today!
Align Real Estate Management is an equal opportunity employer.