Job Description
Role :: Infra Support + Oracle DBA
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Location :: Cary, NC
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Type :: Fulltime
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Job Description
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Must Have Technical/Functional Skills
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- Oracle Database Administrator certified 11G, 12C, 19
- Database knowledge in MongoDB, MSSQL Server, Big Query, SQL Server for Cloud
- Minimum of 2 years at Level 3 support
- Excellent troubleshooting skills and an ability to think independently to ensure solutions are achieved.
- Comfortable working within large groups, curious to raise questions when clarity is needed and able to ask for help where required.
- Excellent communication skills both verbal and written
- Ability to work in a team environment where solutions may come from multiple areas
- Curious approach to problem solving with a desire for quality and avoiding repeat incidents.
- Ability to lead Incident and problem calls from a database perspective. Not afraid to speak opinions amongst senior stakeholders
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Roles & Responsibilities
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- Represent and Lead Database engagement on technical bridges for major incidents for Corporate Banking impacted applications
- Manage a book of work for support requests and escalations
- Troubleshoot and investigate unbounded requests, utilizing your expertise to gain clarity and conclusion
- Be a point of reference for non-technical teams on the topic of Database usage, sharing your knowledge so that others within the team and beyond gain better understanding of the technology
- Working across technical teams (Unix, Storage, Networks etc.) to ensure resolution is achieved.
- Working and leading projects improving database hygiene, proactive database improvements and migrations
- Desire to offer a first-class service in your area of technical expertise to restore application stability for business.
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