Job Description
Job Description
Job Title: Technical Project Manager
Reports to: Technical Program Manager, HIT Team (Project Management Office)
Department: Build – HIT Team
Location: Alpharetta, GA or Hickory, NC, with regular travel to customer sites
Travel: Needed for site work, about 1–2 trips a month on average. Company credit card provided.
Employment type: Full-time, exempt
Position Summary
Join Our HIT Team at ASD® – Where Field Experience Meets Project Leadership
Have you pulled cable, mounted cameras, or programmed panels, and now want to run the whole job? Do you know what a site should look like before the first technician shows up? Are you the person who can walk a site, spot what's missing, and own the fix? If so, ASD's HIT Team needs you.
The HIT Team is ASD's group of technical, travel-ready Project Managers. We send them where field knowledge matters most: new customers, new technologies, complex sites, and projects that need a steady hand.
What You Will Be Doing
As a Technical Project Manager, you own the scope, schedule, and budget of your projects from intake to closeout. You lead security and low-voltage projects for enterprise clients, using ASD's network of Authorized ASD Installers (AASDIs), W-2 field technicians, and our Remote Support Engineering team. Your field background lets you judge site conditions, installer quality, and readiness first-hand, not just from a report.
Key Responsibilities
Own scope, schedule, and budget
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Own each project's scope, baseline schedule, and budget from booking through closeout.
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Keep the entire scope on time and within budget while delivering high-quality installation for the client.
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Meet internal gross-profit targets and keep each project's cash flow positive.
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Keep forecasts, projections, invoicing, and costs current in ServiceNow and company dashboards.
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Manage change orders with signed, written customer approval before work starts.
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Spot risks early, escalate them, and protect margin through closeout.
Work in the field (travel as needed)
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Travel to customer sites to perform pre-construction inspections and confirm site readiness.
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Lead subcontractor interviews and site walks to vet AASDIs and partners before mobilization.
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Oversee and take part in commissioning, functional testing, and customer acceptance.
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Check installation quality and document site conditions with photos, punch lists, and as-builts.
Partner with Pre-Sales Engineering
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Review inbound opportunities with Pre-Sales Engineering and Sales before they are booked.
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Confirm the work is feasible and in line with ASD's governance documents, including the Installation Services Catalog and intake gates.
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Flag gaps in scope, schedule, material lead times, licensing, staffing, or supportability before ASD commits.
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Help turn customer requirements into clear scopes of work and site-survey findings.
HIT Team responsibilities
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Help onboard new customers and technologies, and stabilize projects that need recovery.
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Serve as the Technical Decision Authority on live projects: make the technical decisions and author the initial scope of work (SOW) for all stakeholders. The Remote Support Engineering team serves as the day-to-day point of contact.
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Build and maintain strong client relationships and expectations.
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Share field knowledge with peers and help raise the PMO's technical skill level.
Required Qualifications
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Hands-on field experience installing or servicing at least two of the following: structured cabling (copper and/or fiber), intrusion detection systems, access control systems, audio-visual (A/V) systems, video surveillance systems, fire alarm systems.
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2+ years of project management or field lead experience on low-voltage or security projects.
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Proven ability to own scope, schedule, and budget on projects of moderate size and complexity.
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Willing and able to travel to job sites as needed, averaging about one to two trips a month.
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Valid driver's license and ability to meet travel requirements.