Job Description
Our client, a global investment firm based in New York, is hiring a hands-on IT pro to be the go-to tech resource in its NYC office. You’ll handle day-to-day end-user support, run point with the firm’s MSP, and own real admin work in a cloud-first Azure environment. It’s a lean team, so you’ll get variety and plenty of ownership, reporting directly to the Head of Technology.
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What You’ll Do
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- Be the primary onsite IT support for the NY office and support remote colleagues in other offices (Windows and Mac)
- Act as the main liaison with the MSP on escalations, issue resolution, and ongoing support
- Run onboarding and offboarding, including device provisioning, accounts, and access
- Set up and support conference room AV and office tech (laptops, docks, printers, network, Wi-Fi)
- Administer Azure resources, RBAC, governance, and cost management
- Manage Entra ID, including SSO, MFA, and Conditional Access
- Handle endpoint management and security through Intune, MDM, VPN, and patching
- Manage Microsoft 365 and SharePoint Online, including permissions, retention, and intranet content
- Build GitHub Actions pipelines and automate tasks with PowerShell
- Provide light Linux server support for the dev team
- Track asset inventory and help with backup, DR testing, and office moves
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Required Qualifications
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- 5+ years in systems or cloud administration, including 3+ years with Azure
- Hands-on experience with Entra ID, Intune, and Microsoft 365 administration
- Proficiency in PowerShell
- Experience with GitHub Actions or similar CI/CD
- Support experience across Windows and macOS
- Linux administration experience
- Experience working with or alongside an MSP
- Hands-on experience with conference room AV
- Experience in financial services or professional services
- Bachelor’s degree in IT, Computer Science, or a related field
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Nice to Have
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- Infrastructure as Code experience
- Exposure to AI platforms like Claude, Azure OpenAI, or Copilot
- Certifications such as AZ-104, MD-102, or SC-300
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