Director, Digital Commerce & Customer Platforms
Job Description
Job Description
Overview
At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.
Responsibilities
The Director of Digital Commerce & Customer Platforms is responsible for defining and executing the strategic vision for KeHE's B2B digital ecosystem, including leading the evaluation, selection, implementation, and ongoing optimization of a new enterprise B2B eCommerce platform. This role will serve as the business leader and executive sponsor for the transformation of KeHE's digital ordering and fulfillment capabilities, ensuring alignment with company growth objectives, customer needs, supplier expectations, and operational requirements. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE’s Mission, Vision, and Values.
Qualifications
EDUCATION AND EXPERIENCE:
- Bachelor's degree in Business, Marketing, Digital Commerce, Information Systems, Supply Chain, or related field required.
- MBA or advanced degree.
- Minimum 8-10 years of progressive leadership experience in eCommerce, digital commerce, sales, commercial strategy, program management, or related business functions.
- Minimum 5 years of people leadership experience managing and developing teams.
- Proven experience leading enterprise-level technology implementations or digital transformation initiatives.
- Experience evaluating and implementing B2B eCommerce, order management, marketplace, or customer-facing technology platforms preferred.
- Demonstrated success managing complex cross-functional initiatives and influencing executive stakeholders.
- Experience within distribution, wholesale, retail, supply chain, or CPG environments preferred.
PHYSICAL REQUIREMENTS:
- These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.
