CE Application Support / Engineering Specialist

Job Description

Job Description – CE Application Support / Engineering Specialist

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Location: Bellevue, WA – Onsite

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Shift: Night Shift Only

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Hire Type: Full-Time/ Contract

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Role Overview

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• We are seeking an Dynamics 365 Customer Engagement functional/application support engineer with strong Dataverse and model-driven application knowledge. The role requires hands-on expertise in application support, low-code solution development, automation, troubleshooting, and customer-facing collaboration. The ideal candidate should be comfortable working in fast-paced support or engineering environments and experience supporting production/customer issues.

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Minimum Qualifications

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• Hands-on Dynamics 365 Customer Engagement experience

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• Strong knowledge of one or more:

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• Dynamics 365 Sales

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• Dynamics 365 Customer Service

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• Strong understanding of:

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• Dataverse

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• Model-driven applications

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• Forms

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• Views

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• Charts / Dashboards

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• Application configuration/customization

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• Ability to investigate functional/configuration issues in customer environments

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• CE readiness documentation confirms that Dynamics 365 CE applications are model-driven Power Apps based on Dataverse and specifically highlights forms, views, charts and dashboards, along with Power Automate and Power BI integration.

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Good to Have Skills

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• Power Automate

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• Power BI integration

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• Power Pages

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• Customer Insights / Journeys

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• Dynamics 365 Field Service exposure

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• SharePoint integration/document management

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• Server-side synchronization / Exchange integration

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CE administration and solution/customization

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