Job Description
Job DescriptionIn-House IT Support Specialist
Full-Time | Monday–Friday, 8:00 a.m.–5:00 p.m. | $23–$25 per hour
Position SummaryWe are seeking a dependable, hands-on IT Support Specialist to provide on-site technology support for our organization. This position is responsible for keeping servers, computers, printers, security cameras, and related equipment operating reliably. The ideal candidate is organized, service-oriented, and comfortable troubleshooting a variety of day-to-day technical issues.Essential Duties and Responsibilities
- Monitor, maintain, and troubleshoot on-site servers to support reliable daily operations.
- Diagnose and complete day-to-day computer hardware, software, and connectivity repairs.
- Set up and configure laptops, user accounts, software, and required access for new hires.
- Install, configure, maintain, and troubleshoot printers and related equipment.
- Provide basic support and troubleshooting for the on-site security camera system.
- Respond to employee technology questions and provide clear, professional assistance.
- Maintain accurate records of equipment, repairs, system changes, and assigned devices.
- Coordinate with outside technology vendors or service providers when additional support is required.
Qualifications
- Previous experience providing IT support, computer repair, systems support, or a related function.
- Working knowledge of computer hardware, common business software, servers, printers, networks, and peripheral devices.
- Ability to diagnose technical issues, identify practical solutions, and explain them to nontechnical users.
- Strong organization, communication, and customer-service skills.
- Ability to manage priorities independently and protect confidential company and employee information.
- Relevant technical education or industry certification is preferred but not required.
ScheduleThis is a full-time, on-site position scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m.Rate of PayThe anticipated starting wage is $23.00–$25.00 per hour, depending on experience and qualifications.
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