Job Description
Job DescriptionWe are looking for a Property Administrator to support leasing operations and resident services for a residential community in New York. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer interaction, administrative coordination, and property management support in a fast-paced setting. The person in this role will help drive occupancy, maintain organized records, and contribute to a positive experience for both prospective and current residents.
Responsibilities:
• Build rapport with prospective residents, assess their housing needs, and deliver tailored tours or presentations that encourage successful leasing decisions.
• Track and follow up with inquiries in a timely manner to strengthen lead conversion and support occupancy targets.
• Review applications, collect required documentation, and prepare lease-related paperwork with a high level of accuracy and attention to detail.
• Complete applicant screening steps, including credit and background reviews, in alignment with established policies and approval guidelines.
• Foster strong relationships with current residents and prospects to support renewals, retention efforts, and overall resident satisfaction.
• Assist with promotional campaigns, referral initiatives, and local outreach activities designed to increase interest in the property.
• Maintain and update online listings, advertising content, and marketing materials while monitoring source performance and information accuracy.
• Keep leasing, applicant, and resident records current within property management systems and assemble move-in documentation for new residents.
• Coordinate move-in logistics, support unit readiness checks, and help schedule service requests between residents and maintenance personnel.
• Respond professionally to phone calls and general inquiries, prepare routine leasing and occupancy reports, and direct requests to the appropriate team members as needed.