Job Description
Job DescriptionOur client is seeking an experienced Community Manager to oversee the operations of a premier Class A luxury apartment community. This leadership role is responsible for driving occupancy, maximizing revenue, leading a high-performing onsite team, and delivering an exceptional resident experience. The ideal candidate has managed large luxury communities, understands the business side of multifamily operations, and thrives in a fast-paced, customer-focused environment. Candidates MUST have experience working with Jersey City, NJ or application will not be considered for this role.
Responsibilities include:
- Oversee the daily operations of a luxury multifamily community while maintaining the highest standards for property appearance and resident satisfaction.
- Lead, coach, and develop leasing, administrative, and maintenance teams to achieve occupancy, retention, and financial goals.
- Manage operating budgets, review financial performance, and identify opportunities to increase revenue while controlling expenses.
- Develop pricing and leasing strategies based on market trends, competitive analysis, and occupancy goals.
- Support lease-up efforts, new construction deliveries, or community stabilization initiatives when applicable.
- Coordinate capital improvement projects and oversee vendor and contractor performance.
- Ensure apartments, amenities, and common areas are maintained to luxury standards.
- Resolve resident concerns professionally while promoting an outstanding customer experience.
- Maintain compliance with Fair Housing regulations, company policies, and all applicable laws.
Qualifications:
- 5+ years of multifamily property management experience.
- Experience managing a Class A luxury apartment community with approximately 400 or more units.
- Strong background in financial management, budgeting, revenue optimization, and occupancy planning.
- Experience leading large onsite teams and developing high-performing employees.
- Previous lease-up, new development, or asset stabilization experience is highly preferred.
- Experience managing capital projects and vendor relationships.
- Knowledge of Yardi, RealPage, Entrata, or similar property management software.
- Strong communication, leadership, and organizational skills.