Job Description
Job DescriptionWe are looking for a dependable Project Assistant to support a contract event operation in West Chester, Ohio. In this Contract position, you will help attendees move smoothly through check-in, record item details accurately, and guide guests to the appropriate training sessions. This role is well suited for someone who learns quickly, communicates professionally, and is comfortable using computers in a fast-paced setting.
Responsibilities:
• Welcome event attendees and confirm their registration using first and last name searches in the event system.
• Scan lockboxes brought to the event and enter the required tracking information with accuracy.
• Record participant and item details carefully to maintain organized event documentation.
• Direct guests to the correct training course or event area based on their registration information.
• Work alongside on-site staff to keep check-in lines moving efficiently and provide a positive attendee experience.
• Use barcode scanning equipment and computer-based tools to process event transactions and updates.
• Answer basic attendee questions and escalate issues to team leads or permanent staff when needed.• Detail-oriented demeanor and strong customer-facing communication skills.
• Ability to learn new systems and procedures quickly with minimal ramp-up time.
• Basic computer proficiency, including typing and navigating software applications.
• Comfort using scanners or similar equipment to capture and track information.
• Strong attention to detail when entering data and verifying attendee records.
• Ability to remain organized and effective in a busy event environment.
• Previous experience in customer service, technical support, or event assistance is helpful but not required.