Looking for Veeam Backup Solution Expert(Level 3)- Remote Role
Job Description
Looking for Veeam Backup Solution Expert(Level 3 ) - Remote Role
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Job Summary
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We are seeking a highly skilled Level 3 Veeam Backup Solution Expert to provide advanced engineering, administration, troubleshooting, and support for enterprise backup and disaster recovery environments. The ideal candidate will have deep expertise in Veeam Backup & Replication, enterprise storage, virtualization, cloud backup, and disaster recovery solutions. This role involves designing, optimizing, and supporting mission-critical backup infrastructure while serving as the highest level of technical escalation.
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Key Responsibilities
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- Provide Level 3 support for Veeam Backup & Replication environments.
- Design, implement, upgrade, and maintain enterprise backup and recovery solutions.
- Troubleshoot complex backup, restore, replication, and performance issues.
- Configure and manage Veeam Backup & Replication, Backup Enterprise Manager, and Backup for Microsoft 365.
- Perform disaster recovery planning, testing, and documentation.
- Implement backup strategies for VMware, Hyper-V, physical servers, NAS, and cloud workloads.
- Optimize backup performance, retention policies, repositories, and storage usage.
- Integrate Veeam with cloud platforms such as Azure, AWS, and Google Cloud.
- Work with SAN/NAS storage, deduplication appliances, and immutable backup repositories.
- Monitor backup health, capacity planning, and ensure SLA compliance.
- Perform root cause analysis and implement preventive measures.
- Collaborate with infrastructure, cloud, security, and application teams.
- Create technical documentation, SOPs, and knowledge base articles.
- Mentor Level 1 and Level 2 support engineers.
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Required Skills
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- 8+ years of IT Infrastructure experience.
- 5+ years of hands-on experience with Veeam Backup & Replication.
- Strong knowledge of:
- Veeam Backup & Replication
- Veeam Enterprise Manager
- Veeam Backup for Microsoft 365
- Veeam Cloud Connect
- SureBackup & SureReplica
- Immutable Backup Repositories
- Experience with VMware vSphere and Microsoft Hyper-V.
- Knowledge of Windows Server and Linux administration.
- Experience with storage technologies (SAN, NAS, Dell EMC, NetApp, HPE, Pure Storage).
- Understanding of backup concepts including RPO, RTO, replication, snapshots, and disaster recovery.
- Experience with Azure, AWS, or Google Cloud backup solutions.
- Familiarity with PowerShell scripting and automation.
- Strong troubleshooting and performance tuning skills.
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Preferred Qualifications
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- Veeam Certified Engineer (VMCE)
- VMware VCP certification
- Microsoft Azure Administrator or AWS certification
- ITIL Foundation certification
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