IT Software / Hardware Technician

Job Description

Job DescriptionBenefits/Perks

• Competitive Compensation
• Flexible Scheduling
• Career Growth Opportunities

Job SummaryWe are seeking a knowledgeable Technician to join our team; you will be responsible for maintaining computers, software, networks, and peripheral hardware. You will also handle all customer IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. The ability to communicate bi-lingually, English and Spanish, is highly beneficial.

Responsibilities

• Install, configure, and maintain software and hardware
• Set up workstations (computers, printers, routers, etc)
• Train colleagues in best practices in technology and how to use software and equipment
• Assess security risks and ensure the security of networks and computer systems
• Maintain optimized local network

Qualifications

• A degree in Electronic or Computer Science, or a related field is preferred
• Previous technical experience or certification is preferred
• Strong troubleshooting and analytical skills a MUST
• Ability to work well as part of a team MANDATORY
• Strong written and verbal communication skills