Job Description
Job DescriptionAbout SENA Industrial & Our Enterprise Vision
SENA Technologies is a global leader in Bluetooth and Mesh communication systems, trusted by millions in the powersports and outdoor industries. Leveraging our proven expertise in team communication, SENA Industrial is strategically expanding into the enterprise vertical with a next-generation communication solution.
This new initiative bridges advanced wireless networking with real-world industrial applications, targeting high-growth sectors where team communication is essential. We are seeking an Application Engineer to be a foundational member of our North American team. This is a unique opportunity for a technical leader to help launch and scale a transformative communication platform in the enterprise market from the ground up.
Job Summary
The Application Engineer (AE) at SENA Industrial will serve as the primary technical authority for the next-generation communication solution in the North American market. This role is a strategic technical partner to the Sales team and Channel Partners (Radio Dealers, MSPs, and System Integrators). The AE is responsible for bridging advanced wireless networking with real-world industrial applications, ensuring seamless deployment and high-level technical trust with enterprise clients in different industrial verticals.
Key Responsibilities1. Pre-Sales Technical Support & Partner Enablement
-
Join sales meetings as the technical expert — conducting product demos and addressing technical questions from client IT teams and decision-makers.
-
Execute Proof of Concept (PoC) installations at client sites and document results to validate system performance.
-
Deliver technical training to channel partners so they can perform installations and provide first-level (Tier 1) support independently.
2. Post-Sales Support & Product Feedback
-
Provide Tier 2/3 technical support for issues partners can't resolve, and monitor early deployments for stability.
-
Serve as the technical point of contact for partners on escalations.
-
Collect field feedback and feature requests, and share with R&D to inform the product roadmap.
Qualifications
-
Bachelor's degree in a Science or Engineering field.
-
3–5 years of experience in enterprise network engineering, wireless solutions, or technical field engineering.
-
Ability to translate technical constraints into clear, practical guidance for sales teams and non-technical stakeholders.
-
Comfortable working cross-functionally with Sales, R&D, and external partners.
-
Self-motivated, with good judgment for spotting and addressing technical risks proactively.
-
Willingness to travel up to 50% within the assigned region (initially DFW region), expanding across North America as the business grows.
Preferred (plus) Qualifications
-
Experience with communication protocols such as Wi-Fi, Digital Mobile Radio, Bluetooth, or Mesh network.
-
Experience training or mentoring partner/third-party engineers.
Company Overview:
SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of products—from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cutting-edge technologies such as Bluetooth 5.0 and Mesh Intercom™, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them.
#RideConnected
Connect with SENA
• Facebook: facebook.com/SenaBluetooth
• Instagram: instagram.com/senabluetooth
• LinkedIn: linkedin.com/company/sena-technologies-inc-
• YouTube: youtube.com/@senatechnologies