<h3>Job Description</h3>
Senior Software Support Engineer, Ruby on Rails SaaS \n Columbus, OH | Full-time | $100,000 to $150,000 a year
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Hands-on Tier 3 engineering role fixing production issues in code, not a help desk.
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Must-Haves
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<ul>\n
<li>5+ years SaaS engineering or production support</li>
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<li>Rails, React, TypeScript, PostgreSQL</li>
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<li>AWS, Docker, Kubernetes</li>
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<li>AI coding tools</li>
\n</ul>
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What You'll Do
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<ul>\n
<li>Resolve escalated production issues</li>
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<li>Write code fixes</li>
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<li>Run root-cause analysis</li>
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<li>Build diagnostic automation</li>
\n</ul>
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Nice-to-Haves
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<ul>\n
<li>SOC 2 or HIPAA</li>
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<li>AngularJS to React migration</li>
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<li>Playwright</li>
\n</ul>
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Compensation and Benefits
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<ul>\n
<li>$100,000 to $150,000 a year</li>
\n</ul>
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About the Company \n A mission-driven SaaS company.

Senior Software Support Engineer - Ruby on Rails SaaS

Job Description