Job Description
Job Description
Responsibilities
Job Summary
· Provide NRH with a single source of contact for professional support pertaining to networking engineering matters.
· Develop and maintain standards, procedures, training documentation, and other standardized tools with the support and involvement of Communications Services clients
· Review and identify strategic opportunities for applying new and current technology resources to best help NRH achieve its goals and to accomplish this in accordance with the HIT strategic plan.
· Review and identify strategic opportunities for applying new and current technology resources to best help NRH achieve its goals and to accomplish this in accordance with the HIT strategic plan
· Contribute to the HIT's project management system by reporting project progress and resource utilization in an accurate and timely manner, using departmental standard mechanisms where appropriate.
· Support the hardware and software environments at NRH and develop and enforce standards consistent with these environments.
· Provide maximum availability of the networks and assigned networked systems to Communications Services clients
· Work closely with the Help Desk to resolve client problems in a timely and efficient manner.
Qualifications
Education
- B. S. degree in computer or information science or equivalent network support related experience. Advanced knowledge of network topologies and architecture including cabling, hardware, and software.
Experience
- 5 years of experience in network design, and support, preferably a Cisco based network. Experience with network diagnostic tools, such as sniffers, Microsoft Server, DHCP and DNS. Experience leading or participating in team and committee activities.
Licensure/Certification
- Cisco certifications or equivalent