Job Description
SAP PP/QM Lead Consultant (Production Support & Applications)
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Location: Onsite - Raritan, NJ
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Are you a seasoned SAP professional with deep expertise in Production Planning (PP), Quality Management (QM), and Plant Maintenance (PM)? We are looking for an experienced SAP PP/QM Lead Consultant to lead our IT Application Support team and drive operational excellence across critical MAKE business processes.
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This is an exciting opportunity to work in a dynamic S/4HANA environment, partnering closely with business stakeholders, technical teams, and operations leaders to ensure production stability, continuous improvement, and successful delivery of SAP solutions.
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Responsibilities
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- Lead the IT Application team providing Tier-2/Tier-3 SAP functional support for MAKE business processes, including: Production Planning & Execution (PP), Quality Management (QM), Plant Maintenance (PM), Subcontracting Processes
- Manage and resolve production incidents, service requests, and application issues while ensuring SLA compliance.
- Collaborate with Business, Development, Integration, and Basis teams to troubleshoot and resolve complex SAP S/4HANA issues.
- Monitor application and integration errors using SAP S/4HANA messaging frameworks and AIF monitoring.
- Drive Root Cause Analysis (RCA) initiatives and implement long-term solutions for recurring issues.
- Review enhancements and production deployments while ensuring proper knowledge transfer and documentation.
- Mentor junior team members and maintain support runbooks, knowledge bases, and operational procedures.
- Participate in: Functional design workshops, Solution reviews, System Integration Testing (SIT), User Acceptance Testing (UAT), Cutover, Go-Live, and Hypercare activities
- Ensure robust transport management, change control, and production risk mitigation practices.
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Required Qualifications
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Must-Have Experience
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- 8+ years of SAP experience with at least 3 full-cycle implementations
- Strong expertise in any two of the following modules: SAP PP, SAP QM, SAP PM
- Hands-on SAP production support experience in ECC and/or S/4HANA environments
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Deep understanding of:
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- Production Order Lifecycle
- Order Types & Number Ranges
- Release & Confirmation Profiles
- Settlement Rules
- Material Master (MRP & Work Scheduling Views)
- BOMs, Routings, and Production Versions
- MRP Types, Planning Strategies, Lot Sizing
- MRP Live and MD04 Analysis
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- Experience integrating SAP with: MM, QM, FI/CO, EWM, MES, Third-party/internal applications via APIs
- Strong troubleshooting skills for: MRP Logs, Production Planning issues, Integration failures, Master data inconsistencies
- Experience with: Incident Management, SLA-driven Support, Problem Management, Root Cause Analysis
- Excellent communication, stakeholder management, and leadership capabilities
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Preferred Qualifications
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- Experience with SAP Fiori Applications
- Knowledge of SAP Clean Core principles
- Exposure to: SAP Solution Manager, ChaRM, ITIL practices, ALM Tools
- Experience with: S/4HANA Conversions & Migrations, CDS Views, Embedded Analytics & Reporting
- Understanding of: ABAP Debugging, SAP Logs & Traces
- Exposure to automated testing tools such as: Jira X-Ray, Worksoft, HP ALM
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