Facility Operations Manager

Job Description

Position: Facility Operations Manager

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Location: Miami, FL, 33130

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Duration: 12 Months

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Job Type: Temporary Assignment

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Work Type: Onsite

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Pay Rate: $55.29-$60.10

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Overview

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TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

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Job Description:

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• This position offers an exciting opportunity to join a highly regarded multinational company responsible for managing and maintaining facilities.

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• The Facilities Manager plays a vital leadership role in ensuring the facility operates safely, efficiently, and reliably every day.

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• In this role, the Facilities Manager is accountable for all aspects of day‑to‑day leadership and operations, including regular communication with the client, monitoring of the CMMS system, an in-depth understanding of the contract, strategic planning and execution of preventive maintenance programs, and thoughtful lifecycle planning of assets—all while maintaining strong fiscal discipline.

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• Success in this position requires the ability to balance operational excellence with budgetary responsibility and long‑term sustainability.

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• Beyond technical and operational expertise, the Facilities Manager serves as a key point of contact for stakeholders, actively managing expectations through clear, transparent communication.

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• The role also involves building, developing, and leading a high‑performing operations team that is committed to safety, accountability, and continuous improvement.

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KEY SKILLS AND RESPONSIBILITIES:

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• Customer service mindset with very strong communication and people skills, serving as the primary client‑level liaison for addressing operational, contractual, and financial matters.

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• Fluent command of the English language, both written and verbal; bilingual proficiency in Spanish is required to effectively support workforce communication.

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• Impeccable attention to detail and the ability to prepare and deliver accurate monthly operational and financial reports.

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• Responsible for developing, managing, and tracking operating budgets and financial forecasts, ensuring performance aligns with contractual and organizational financial objectives.

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• Able to delegate tasks, meet deadlines, and maintain accountability across the team.

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• Be comfortable taking off-hour calls and when necessary responding to emergencies.

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• Serve as a role model, mentor, and trusted resource to staff and stakeholders.

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• Strong ability to comprehend complex contract terms and performance requirements, and to work collaboratively with the customer to ensure alignment with contractual obligations and operational policies.

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• Manage subcontractors and vendor relationships, including contract administration, performance monitoring, compliance, and cost control.

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• KPI Management.

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• Ensure the quality, accuracy, and completeness of data entered into the CMMS.

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• Administer documentation related to extension requests, relief events, and repair justifications in accordance with contract requirements.

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• Review, develop, and proactively implement operational procedures and best practices.

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• Provide oversight of day‑to‑day operations as well as long‑term planning activities.

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• Manage supervisors and staff, including hiring, promotions, recognition, performance improvement plans, and ongoing performance monitoring.

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• Provide technical and managerial guidance to the operations team.

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• Ability to read and interpret blueprints and as‑built drawings.

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PREFERRED EXPERIENCE:

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• Bachelor’s degree in business, engineering, construction management, or equivalent experience in a facilities management discipline with 10+ years of progressive responsibility.

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• Minimum of 10 years of management and leadership experience with a reputable organization.

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• BOMA and/or IFMA designation (RPA/CFM) preferred.

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• Proficient with Windows‑based software including Excel, Word, PowerPoint, MS Project.

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• Experience managing multi‑disciplinary teams and cross‑functional working groups.

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• Proven experience leading customer and stakeholder meetings.

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• Demonstrated ability to manage operations in compliance with technical and contractual requirements.

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• Track record of developing a team culture focused on Customer Satisfaction and Continuous Improvement.

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• Hands‑on experience managing preventive maintenance and repairs for MEP, fire alarm systems, security systems, and building automation systems.

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• Working knowledge of electrical, HVAC, plumbing, carpentry, and general building maintenance trades.

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• Experience supporting mission‑critical or high‑availability facilities.

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• Knowledge of OSHA codes, regulations, and safety compliance requirements.

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TekWissen® Group is an equal opportunity employer supporting workforce diversity.