MIS Tech

Job Description

Job Description

About Company:

McAlester Regional Health Center is a community-focused healthcare organization committed to delivering compassionate, high-quality care to southeast Oklahoma. With a strong history of service and growth, MRHC is dedicated to improving the health and well-being of the communities we serve while investing in the development of our employees. Guided by values of teamwork, integrity, and excellence, we foster a supportive and inclusive workplace where every team member is valued. At MRHC, employees have the opportunity to make a meaningful difference every day while building a rewarding career in healthcare.

About the Role:

The MIS Tech plays a critical role in managing and optimizing the organization's Management Information Systems to ensure seamless data flow and accurate reporting. This position is responsible for maintaining system integrity, troubleshooting technical issues, and supporting end-users to maximize operational efficiency. The MIS Tech collaborates closely with various departments to understand their data needs and implements solutions that enhance decision-making processes. By continuously monitoring system performance and implementing upgrades, the MIS Tech ensures that the organization's information infrastructure remains robust and secure. Ultimately, this role contributes to the organization's success by providing reliable, timely, and actionable information through effective management of MIS technologies.

Minimum Qualifications:

• Experience working with Management Information Systems or similar data management platforms.
• Strong understanding of database management, data analysis, and reporting tools.
• Proficiency in troubleshooting hardware, software, and network issues.
• Excellent communication skills to interact effectively with technical and non-technical stakeholders.

Preferred Qualifications:

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience with SQL, Microsoft Power BI, or other data visualization tools.
• Familiarity with programming or scripting languages such as Python or VBA.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified: Data Analyst Associate.
• Experience in a corporate or enterprise environment supporting large-scale MIS implementations.
• Knowledge of cybersecurity best practices related to data management systems.

Responsibilities:

• Maintain and support the organization's Management Information Systems, ensuring data accuracy and system reliability.
• Troubleshoot and resolve technical issues related to MIS hardware, software, and network components.
• Collaborate with cross-functional teams to gather requirements and develop customized MIS solutions.
• Perform regular system audits, backups, and updates to safeguard data integrity and security.
• Train and assist end-users in utilizing MIS tools effectively to enhance productivity.
• Monitor system performance and recommend improvements or upgrades as necessary.
• Generate and distribute reports that support business operations and strategic planning.

Skills:

The MIS Tech utilizes technical skills daily to maintain and optimize information systems, ensuring data accuracy and system uptime. Analytical skills are essential for interpreting data trends and generating meaningful reports that inform business decisions. Communication skills enable the MIS Tech to effectively train users and collaborate with various departments to tailor MIS solutions to their needs. Problem-solving abilities are critical when diagnosing and resolving system issues promptly to minimize downtime. Additionally, familiarity with programming and data visualization tools enhances the MIS Tech's capability to automate processes and present data in accessible formats.