Salesforce Architect - Experience Cloud
Job Description
Job Title: Salesforce Architect – Experience Cloud
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Location: Mettawa, IL-Onsite
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Experience: 10+ Years
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Employment Type: Contract
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Required Skills: Salesforce Experience Cloud, Service Cloud, DevOps
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Position Overview
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We are looking for an experienced Salesforce Architect with 10+ years of expertise in designing, developing, and implementing scalable Salesforce solutions, particularly across Experience Cloud and Service Cloud. The ideal candidate will have strong technical and architectural capabilities, along with hands-on Salesforce development experience and a solid understanding of DevOps practices.
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This role involves driving solution architecture, optimizing application performance, collaborating with cross-functional teams, and ensuring the delivery of high-quality Salesforce implementations aligned with business objectives.
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Key Responsibilities
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- Design, architect, and implement Salesforce solutions leveraging Experience Cloud and Service Cloud to improve customer experiences and streamline service operations.
- Work closely with business stakeholders, product teams, and technical teams to understand requirements and convert them into detailed technical designs and specifications.
- Lead Salesforce application development, deployment, and implementation activities while ensuring adherence to architectural standards and development best practices.
- Provide technical leadership, guidance, and mentorship to developers and other technical team members.
- Conduct architecture assessments, code reviews, and performance optimization activities to ensure scalable, secure, and maintainable Salesforce applications.
- Establish and support DevOps processes for continuous integration, deployment, and release management.
- Evaluate new Salesforce capabilities, platform enhancements, and industry best practices to identify opportunities for continuous improvement.
- Design and implement Salesforce integrations with external systems using appropriate integration patterns and technologies.
- Oversee data modeling, data migration planning, and data integration strategies to maintain data quality and consistency.
- Collaborate with Agile teams throughout the software development lifecycle to ensure timely and successful project delivery.
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Required Qualifications and Technical Expertise
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- 10+ years of experience in Salesforce architecture, solution design, and implementation, with strong expertise in Experience Cloud and Service Cloud.
- Hands-on experience with Salesforce development technologies, including Apex, Visualforce, and Lightning Components.
- Strong understanding of Salesforce architecture principles and the ability to design scalable, reliable, and maintainable solutions.
- Practical knowledge of DevOps methodologies and tools, including Jenkins, Git, and Docker.
- Experience working in Agile development environments and familiarity with Agile methodologies and project management tools.
- Demonstrated ability to troubleshoot complex technical issues, perform root-cause analysis, and optimize application performance.
- Strong understanding of Salesforce integration patterns and integration technologies, including MuleSoft and Salesforce Connect.
- Experience with Salesforce data modeling, data migration approaches, and data management best practices.
- Excellent communication, analytical, and interpersonal skills, with the ability to collaborate effectively with technical teams and business stakeholders.
- Ability to provide technical direction, conduct design reviews, and mentor junior developers.
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Preferred Qualifications
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- Salesforce certifications such as Salesforce Certified Technical Architect (CTA) or Salesforce Certified Application Architect.
- Experience leading Salesforce architecture and implementation initiatives across complex enterprise environments.
- Familiarity with modern software delivery practices, automated deployments, source control, and release management processes.
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