Security Specialist - Akamai Security Suite Administrator

Job Description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Security Specialist within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX; Denver, CO or Phoenix, AZ.

The Akamai Security Suite Analyst is responsible for managing, monitoring, and optimizing Akamai’s security solutions to protect web applications, APIs, and digital infrastructure from cyber threats. This role involves utilizing tools such as Akamai Kona Site Defender, Web Application Firewall (WAF), Bot Manager, and DDoS mitigation services. The analyst will also monitor and suggest implementations strategies to detect and mitigate unauthorized screen scraping, data harvesting, and aggregator-driven traffic. The role collaborates with IT, security, and development teams to ensure robust protection, high performance, and seamless user experiences across enterprise digital assets.

Key Responsibilities

Detect, monitor and mitigate automated scraping, content harvesting, and aggregator abuse using bot classification, behavioral analysis, and rate limiting controls.

Respond promptly to incidents such as DDoS attacks, bot-driven abuse, credential stuffing, and unauthorized screen scraping activities.

Suggest implementations strategies for the security policies (WAF, Bot Manager) to balance protection with performance, minimizing false positives while ensuring legitimate user and approved partner aggregator traffic flows smoothly.

Analyze traffic patterns, bot signatures, and threat intelligence to proactively update configurations and block emerging scraping and automation techniques.

Define and enforce controls for approved aggregators (e.g., allowlisting, API-first strategies, traffic segmentation) while blocking unauthorized data extraction.

Assist in troubleshooting and resolve issues related to security configurations, content delivery, or application performance impacted by Akamai settings.

Maintain documentation of security policies, scraping/automation mitigation strategies, incident reports, and configuration changes for compliance and auditing.

Stay current on cybersecurity trends, bot evasion techniques, scraping frameworks, and Akamai product updates to recommend enhancements.

Liaise with Akamai support and account teams to resolve complex issues or escalate critical incidents.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent experience.

3+ years of experience in network security, cloud security, or web/application security administration.

Hands-on experience with Akamai security tools (e.g., Kona Site Defender, WAF, Bot Manager) or similar CDN/security platforms preferred.

Experience identifying and mitigating bot traffic, screen scraping, and aggregator abuse.

Strong understanding of web protocols, APIs, and cloud infrastructure.

Ability to operate in a fast-paced environment and respond to security incidents under pressure.

Technical Skills

Akamai Security Suite Expertise: Proficiency in Kona Site Defender, WAF, Bot Manager, and DDoS mitigation.

Bot & Automation Defense: Experience detecting and mitigating bots, screen scraping tools, and aggregator traffic using behavioral analysis, fingerprinting, and rate controls.

Web Security Knowledge: Strong understanding of OWASP Top 10 vulnerabilities (e.g., SQL injection, XSS), HTTP/HTTPS, and SSL/TLS.

Threat Detection & Mitigation: Ability to analyze logs, identify attack patterns (e.g., DDoS, botnets, scraping frameworks), and implement countermeasures.

Soft Skills

Problem-Solving: Strong analytical skills to troubleshoot complex security or performance issues.

Attention to Detail: Precision in policy tuning to avoid blocking legitimate users or partners.

Collaboration: Ability to work cross-functionally with development, network, and security teams.

Communication: Clear articulation of technical concepts to stakeholders and strong documentation skills.

Adaptability: Ability to stay ahead of evolving threats, including new scraping and automation techniques.

Preferred Certifications

Akamai Certified Professional (e.g., Akamai Security Specialist)

CISSP (Certified Information Systems Security Professional)

CompTIA Security+

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides technical evaluation and analysis in a specific Security area. Supports activities, process, and tools needed to improve overall security posture of the organization. Primary responsibilities do not include Architect or Engineering responsibilities.
• Applies security concepts, reviews information, executes defined tasks, analyzes requirements, reviews logs, and creates documentation. Performs investigation and data loss prevention, data manipulation, and coordination of activities. Performs actions to address or mitigate risks and vulnerabilities. Reviews and defines controls.
• Advises on more complex security procedures and products for clients, security administrators and network operations. Participates in enforcement of control security risks and threats; potential of one more controls subject to manager discretion. Shares knowledge with staff.
• Conducts security assessments and other information security routines consistently. Investigates and recommends corrective actions for data security related to established guidelines.
• Develops policies and procedures to standardize security functions and eliminate potential vulnerabilities and threats. Oversees that business needs are being met during development.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccess Control (AC), Akamai CDN, Building Architecture, Customer Solutions, Disaster Recovery Planning, Firewall Security, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies, Web Applications

CompetenciesAnalytical Thinking, Effective Communications, Information Assurance, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, IT Systems Management, Problem Solving, Software Security Assurance

Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $91,000.00 – $185,900.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 05/28/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.