Job Description
Job Description
We are seeking a highly skilled and motivated MSP Technician to join our dynamic team. In this role, you will be responsible for overseeing the day-to-day operations of our work stations and systems infrastructure, ensuring its smooth functioning, and implementing best practices for efficient performance. You will collaborate closely with cross-functional teams to support our clients' infrastructure requirements and deliver exceptional service. In addition to the maintenance and day-to-day operations, the MSP Technician will also play a crucial role in infrastructure upgrades and construction build-outs of new data centers. You will collaborate with project teams to plan, design, and implement data center expansions and enhancements, ensuring scalability, reliability, and adherence to industry standards.
Responsibilities:
· Manage, configure, and security patch the company work stations, networks, and related hardware and software systems.
· Monitor system performance, identify potential issues, and implement necessary improvements to ensure optimal uptime and efficiency.
· Oversee data backups and disaster recovery plans to safeguard critical information.
· Provide high-level technical support and troubleshoot IT-related issues for attorneys and staff.
· Ensure compliance with industry best practices, data privacy regulations, and security standards.
· Collaborate with external vendors and service providers to address IT-related matters.
· Conduct regular system audits and implement security measures to protect against cyber threats.
· Assist in the deployment and management of legal software applications and tools.
· Create and maintain technical documentation, manuals, and guidelines for end-users.
· Proactively research and recommend innovative IT solutions to enhance productivity and streamline processes.
· Stay informed about emerging technologies and trends in the legal tech industry.
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- Life insurance
- Parental leave
- Vision insurance
Experience level:
- 4 years
Schedule:
- 8-hour shift
Ability to commute/relocate:
- Jersey City, NJ 07302: Reliably commute or planning to relocate before starting work (Required)