Desktop Hardware Technician II

Job Description

Job Description

• Reading & Interpreting Documentation: Follow bills of materials (BOM), engineering drawings, wiring diagrams, and assembly blueprints.
• Component Preparation & Placement: Identify, sort, and position components (such as resistors, capacitors, integrated circuits, transistors, and connectors) with correct polarity and orientation.
• Soldering: Perform hand-soldering (through-hole and surface-mount) or operate automated reflow and wave-soldering machines

Responsible for imaging, deploying, maintaining, repair, and wiping of computer systems.

You will also provide software support, mobile device management, and support computer peripherals. Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.

Comfortable providing hands & feet support for network support if needed.

Interacts with customers, responding to routine technical questions or requests. Knowledge and Skill

Requirements:

3-5 years of related experience and training.

Ability to deliver great customer experiences and to be invigorated by constant personal interaction. Ability to manage multiple, simultaneous tasks, client relationships and expectations.

Strong communication skills.

Positive attitude.

Work hours are M-F 8:00 AM-5:00 PM

\nCompany Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation