Technician

Job Description

Job DescriptionBenefits:

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Paid Parental Leave
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose:
The role of a site-specific technician at Uptown Alley is pivotal in ensuring the smooth operation and maintenance of various technical systems and equipment within the facility

Key Responsibilities:

• Strategic and Financial Management
  • Collaborate with management to develop budgets for technical maintenance and repairs, as well as capital
    expenditures for equipment upgrades or replacements.
  • Prioritize spending to maximize the efficiency and longevity of technical assets while staying within budget
    constraints.
• Operational Management
  • Perform routine maintenance tasks on technical equipment and systems to ensure optimal performance and
    longevity. This includes conducting inspections, lubricating moving parts, replacing worn components, and
    cleaning equipment as necessary.
  • Provide technical support and assistance to other staff members, including operators, supervisors, and
    managers. Site-specific technicians may offer guidance on equipment operation, troubleshooting
    techniques, and safety procedures.
  • Coordinate with equipment vendors, suppliers, and service providers to obtain spare parts, components, and
    technical support as needed. Site-specific technicians may communicate with external vendors to order
    supplies, schedule repairs, or request specialized services.
  • Maintain accurate records of equipment maintenance, repairs, inspections, and inventory. Site-specific
    technicians document maintenance activities, equipment specifications, safety procedures, and other
    relevant information to ensure compliance and facilitate knowledge sharing
  • Conduct regular safety inspections of technical equipment and installations to identify potential hazards or
    safety risks. Site-specific technicians must ensure that all equipment meets safety standards and regulatory
    requirements.
• Staff Management
  • Provide training and guidance to technical staff members to ensure that they have the necessary skills and
    knowledge to operate and maintain equipment safely and effectively.
  • Training on safety procedures, equipment operation, troubleshooting techniques, and maintenance best
    practices.
• Customer Service
  • Ensure guest satisfaction by addressing and resolving technical issues promptly.
  • Assist in developing and implementing safety protocols, procedures, and training programs for staff, and guest.

Education & Qualifications:

• Highschool or GED equivalent.
• Must be 21 years old.
• Must be able to work up to fifty hours per week.
• Able to lift up to 50 lbs., Able to stand for long periods of time.
• Desirable - AA or BA in business management or relevant discipline.

Experience:

• Minimum 3-7 years' experience with an FEC or restaurant in a managerial or leadership position.
• Experience in a high-volume environment.
• Desirable - Previous experience in a senior management role at an FEC or restaurant

Skills & Competencies:

• Problem solving skills
• clear and effective communication
• Ability to organize tasks
• critical thinking skills

Personal Qualities:

• Self-motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.

Languages:

• English
• Desirable - Spanish

Department: Operations
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: Technical Manager / General Manager
Collaborates With: Management Payroll, Administrative Support Teams
Supports & Engages With: Manager Assistants, FOH, BOH, Guests