Job Description
Job Description :
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- Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO certified.
- Knowledge / understanding of assigning switch ports to specific VLANs
- Patch phone ports to switch as needed
- Troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
- Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams
- Troubleshoot and replace network switch chassis blades when required
- Good to understand any Data Center Infrastructure Management Application
- Knowledge of Monitoring tools such as SolarWinds, etc…
- Networking and Operating System basics
- Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
- Basic knowledge about Hardware like Servers, Storage devices
- Knowledge to understand Monitoring Tool outcome
- Basic knowledge of ITSM tool preferably ServiceNow
- Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
- Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the data center, network equipment’s
- Candidate should have hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers, Storage and Network devices
- Candidate should have all local language proficiency and communication ability in English is mandatory
- Candidate should be flexible to work round the clock on-call basis as an when required apart from scheduled shift
- Candidate should have minimum 3–5-year experience in above mentioned area
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