Job Description
Job Description
About the role:
Position Summary
We are seeking a Senior Data & Distribution Platform Engineer to support enterprise data, marketing, and distribution applications for a global asset-management organization. This player-coach role combines hands-on production support with technical guidance, team coordination, and stakeholder communication.
Our ambition is to build an AI-native support model that combines engineering expertise, operational context, proactive monitoring, and automation to detect issues earlier, accelerate diagnosis, prevent recurrence, and continuously improve service reliability.
The ideal candidate brings strong data-platform experience, sound operational judgment, and a collaborative approach to solving production issues and improving how applications are supported.
Key Responsibilities
Provide technical guidance and coordinate priorities across the Data and Distribution domain.
Support incident investigation, service requests, problem management, operational changes, and release readiness.
Lead complex troubleshooting and root-cause analysis within the agreed support boundary.
Operate, monitor, and support Snowflake, dbt Cloud, Fivetran, Collibra, and associated data workflows.
Support AEM, Adobe Campaign, Salesforce C360, Workfront, and related distribution applications.
Diagnose application, API, data-movement, and integration dependencies and coordinate with the appropriate resolver groups.
Perform agreed operational remediation and preventive improvements within the Level 2 support boundary.
Contribute to approved monitoring, diagnostics, runbook, and support-automation initiatives.
Improve documentation, knowledge sharing, escalation quality, and recurring-incident prevention.
Guide engineers through complex investigations and coordinate with technical, product, business, and vendor stakeholders.
Required Qualifications
7+ years supporting enterprise data platforms, SaaS applications, or production environments.
Strong experience with Snowflake, advanced SQL, and Python.
Experience with dbt Cloud, Fivetran, or comparable data-pipeline technologies.
Experience monitoring and troubleshooting production data workflows.
Experience guiding technical work, coordinating delivery, or mentoring engineers.
Strong troubleshooting, root-cause analysis, and stakeholder communication skills.
Understanding of APIs, data movement, integrations, and production-support practices.
Familiarity with ITIL incident, problem, and change management.
Nice to Have
Client-facing, consulting, or managed-services experience.
Experience with Collibra or another data-governance platform.
Experience with AEM, Adobe Campaign, Salesforce C360, or Workfront.
Experience diagnosing Azure APIM or other enterprise integration dependencies.
Experience with enterprise observability and service-management tools.
Experience developing operational monitoring, diagnostic tools, or support automation.
\nCompany Description
We strive to provide the highest quality recruitment, screening, and customer service to help grow exceptional teams as well as assist professionals advance in their desired careers. Integration is at the heart of digital transformation, and Our initiatives are designed to help customers across industries accelerate time to market with our agile workforce. Our Core team includes domain experts from multiple industries with thorough knowledge and understanding of the essential aspects of any IT demand.
Company Description
We strive to provide the highest quality recruitment, screening, and customer service to help grow exceptional teams as well as assist professionals advance in their desired careers. Integration is at the heart of digital transformation, and Our initiatives are designed to help customers across industries accelerate time to market with our agile workforce. Our Core team includes domain experts from multiple industries with thorough knowledge and understanding of the essential aspects of any IT demand.