Assistant Property Manager

Job Description

Job DescriptionBenefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Assistant Property Manager – Association/HOA Management



Overview
P&H Investment is seeking a highly organized, customer-focused Assistant Property Manager to support the management of a portfolio of condominium and homeowner associations. This role works closely with other Property Managers to ensure smooth day-to-day operations, provide exceptional service to Association Boards and owners, coordinate maintenance activities, and assist with administrative and financial tasks. This is an excellent opportunity for someone looking to build a career in association management.



Key Responsibilities
· Assist the Property Managers in the daily management of assigned condominium and homeowner associations.
· Serve as a secondary point of contact for Board members, homeowners, residents, and vendors.
· Help prepare board meeting agendas, meeting packets, minutes, and follow-up documentation.
· Respond promptly and professionally to owner inquiries and service requests.
· Assist with owner communications, including notices, newsletters, community updates, and violation correspondence.
· Conduct routine property inspections with Property Managers to identify maintenance needs and ensure community standards are maintained.
· Create, track, and update work orders through completion using AppFolio.
· Assist with the coordination of maintenance staff and vendors to schedule repairs, inspections, and preventative maintenance.
· Maintain accurate records of maintenance activities, vendor information, and community documentation.
· Assist with invoice processing, bid collection, and financial recordkeeping.
· Support annual budget preparation, reserve study coordination, and financial reporting as assigned.
· Monitor compliance with governing documents, community rules, and vendor contracts, reporting concerns to Property Managers.
· Utilize AppFolio and Microsoft Office to maintain records, communicate with residents, and generate reports.
· Contribute ideas for improving operational efficiency and resident satisfaction.
· Maintain a valid driver's license and travel to assigned communities as needed.
· Regular, in-person attendance is required due to the collaborative and customer-facing nature of this position.
· Perform other related duties as assigned.

Skills
· Excellent customer service and interpersonal skills.
· Strong verbal and written communication abilities.
· Highly organized with strong attention to detail.
· Ability to prioritize multiple tasks in a fast-paced environment.
· Ability to work independently while collaborating effectively with a team.
· Strong problem-solving and critical-thinking skills.
· Proficiency in Microsoft Office (Word, Excel, Outlook).
· Experience with AppFolio or similar property management software is preferred.
· Self-motivated with a willingness to learn and grow professionally.

Qualifications
· Associate's or Bachelor's degree in Business, Property Management, Construction Management, Project Management, or a related field preferred.
· One to three years of experience in property management, HOA/community association management, customer service, administrative support, or a related field preferred.
· Experience with HOA/association management is a plus but not required.

Working Conditions

• Full-time position with occasional evening or weekend work to assist with board meetings, community events, or emergency situations.
• Work is performed both indoors and outdoors in residential settings.

Benefits

• Competitive salary based on experience.
• Eligibility to participate in the annual incentive program based on company goals and performance.
• Paid time off.
• Paid holidays.
• Company cell phone.
• Opportunities for professional development, training, and industry certifications.
• Supportive team environment with opportunities for advancement into a Property Manager role.

We are an equal opportunity employer.