Digital Transformation & SmartShop Deployment Specialist

Job Description

Job DescriptionCLIENT HIGHLIGHT
The client you will be working for is a Fortune 500 Energy and Industrial Technology Company. This opportunity will give you experience in the energy transition sector with a company that is a globally recognized leader in power generation, wind energy, electrification, and grid solutions — and one of the most storied industrial brands in the world.
LOCATION
Schenectady, New York 12345.
COMPENSATION
$60-66/hour.
SCHEDULE
Working Model: 100% on-site.
Working Hours: 8:00 AM – 4:00 PM, flexible. Work hours may change due to deployment work.
CONTRACT TERM
5-month contract with a very high likelihood of extension/conversion to full-time.
INTERVIEW PROCESS
2 rounds. Round 1: virtual, cameras on. Round 2: in person, a 1:1 interview with the manager, with a possible panel.
POSITION OVERVIEW - Digital Transformation & SmartShop Deployment Specialist
The Digital Transformation & SmartShop Deployment Specialist plays a critical role in accelerating the digital transformation of the Schenectady manufacturing facility. Serving as the primary point of contact for SmartShop-related support, this individual drives user adoption, facilitates training, provides hands-on shop floor support, and helps lead organizational change as new technologies are introduced across the plant.
RESPONSIBILITIES
Serve as the primary resource for SmartShop-related questions, troubleshooting, and user support.
Lead and facilitate training sessions for operators, supervisors, and salaried employees on SmartShop processes and best practices.
Maintain a strong shop floor presence to support users, identify challenges, and reinforce effective system utilization.
Support deployment planning, readiness activities, go-live execution, and post-launch stabilization efforts.
Develop and maintain standard work, training materials, job aids, and user documentation.
Act as a change agent by promoting adoption, addressing resistance, and helping teams successfully transition to new ways of working.
Coach employees and leaders on digital tools, process changes, and best practices to ensure long-term sustainability.
Gather user feedback and drive continuous improvement initiatives to enhance platform effectiveness and user experience.
Partner with Operations, Engineering, Quality, Maintenance, and IT teams to support ongoing digital transformation initiatives and future system deployments.
REQUIRED QUALIFICATIONS/SKILLS
Bachelor's degree in IT or Engineering.
Familiarity with the Microsoft Suite.