Quality Management System Administrator
Job Description
Job Description
Summary
Reporting to the Quality Manager, the Quality Management System Administrator is responsible for administering, maintaining, and coordinating the documented Quality Management System (QMS) in accordance with IATF 16949, ISO 9001, customer-specific requirements, and applicable company procedures.
This position manages documents and record control, monitors compliance with established QMS processes, coordinates internal audit documentation, tracks corrective actions, maintains customer quality performance records, and supports management review activities. The position works with departmental process owners to ensure required documentation, reviews, approvals, and records are maintained, current, and readily available.
Functions & Essential Duties
Quality Management System Administration
• Administer and maintain the company’s controlled QMS documentation, including procedures, work instructions, forms, records, revision histories, and document approval processes.
• Maintain document control processes to ensure current approved revisions are available and obsolete documents are appropriately identified and controlled.
• Monitor scheduled reviews and revisions of QMS documentation and coordinate updates with responsible process owners.
• Maintain the documented procedures governing customer-specific requirement reviews, corrective actions, customer complaints, internal audits, and other QMS activities.
• Coordinate documentation and record control associated with changes to the QMS.
Internal Audits and Corrective Actions
• Maintain internal audit schedules, auditor qualification records, audit reports, findings, and associated corrective action records.
• Monitor corrective action requests (CARs), including assigned responsibilities, due dates, required documentation, closure status, and effectiveness verification records.
• Follow up with responsible process owners regarding incomplete or overdue corrective actions and escalate unresolved issues to the Quality Manager.
• Maintain records of external audit findings, responses, corrective actions, and supporting evidence.
Customer Quality and Compliance Records
• Maintain customer scorecard records and track required reviews, follow-up activities, and associated corrective actions.
• Maintain customer complaint records, including status, assigned responsibilities, responses, and closure documentation.
• Administer document and record control for customer-specific requirements, including approved matrices, review records, and revision histories.
• Maintain controlled records for PPAP documentation, FMEAs, Control Plans, and Quality Alerts as provided and approved by responsible departments.
Management Review and QMS Monitoring
• Coordinate collection and organization of required management review inputs and supporting documentation.
• Maintain management review records, action items, assigned responsibilities, and follow-up status.
• Monitor QMS administrative activities for overdue reviews, incomplete documentation, missing approvals, and outstanding actions.
• Prepare QMS status reports and communicate administrative compliance concerns to the Quality Manager.
Quality Management System Administration
• Identify and recommend improvements to QMS administrative processes, document control practices, record management, and compliance tracking.
• Monitor recurring administrative deficiencies and communicate opportunities for improvement to the Quality Manager.
• Support corrective action and continuous improvement initiatives through accurate recordkeeping, status monitoring, and coordination with process owners.
• Assist with implementation and documentation of approved QMS process improvements.
• Perform other assignments as directed by management.
Education & Required Experience
• 2-year degree related to job requirements and responsibilities.
• Minimum of 3-5 years of QC Experience in inspecting, measuring, and analyzing parts.
• Must be familiar with FMEA's, PPAP's, Control Plans, CAR's and reading blue prints.
• Familiar with IATF 16949, and Layered Process Audits.
Skills
• Computer literacy (word, excel, power point, outlook, SPC)
• Must have the ability to read, write and understand English in a manner that is sufficient for effective communication to accomplish responsibilities and tasks
• Effective and proven written and oral communication skills
• Proven multi-task and organizational skills
• Ability to make vital decisions regarding specifications and quality.
Physical Requirements
• Position requires a combination of walking, standing, and bending for up to an 8 hour shift
• Position requires lifting of up to 50 lbs at times
• Position requires a substantial amount of computer generated work safety
• Adhere to and follow company safety policies and procedures
• Support 5S and Safety Audit teams
• Adhere to and follow company's ISO14001 policies
• Wear required PPE at all times