Entry Level Desktop Support Technician
Technology
Job Description
Desktop Support Technician
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San Jose, CA 95134 – Onsite
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SUMMARY:
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- A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work
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DUTIES AND RESPONSIBILITIES:
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- Provide hardware and software support
- Special Projects – Various tasks and other non-technical responsibilities will be required
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QUALIFICATIONS:
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- Experience in a corporate help desk and/or desktop support environment is preferred
- Consider themselves as “tech-savvy” and willing to learn new ideas
- Excellent customer service skills to work effectively with clients
- Understanding the Windows 10 operating system
- Understanding of Mac OS is a plus
- Ability to work well with other people in a team-oriented environment
- Must be professional, self-motivated, resourceful, flexible, and work with minimal supervision
- Must be able to follow through procedures and protocols as outlined by senior management
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We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
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req25-00061